Pause time

[wonderwall]

installation of Goautodial 3.0 from Yum on CentOS release 5.10.1 (Final)
Installation method.
go autodial wiki 64 bit

My Hardware are as follow
Quad Processor 10 Core Westmere EX 4850 - 2.00GHz - 4 x 24MB cache
512 GB DDR3 Registered 1066
4TB x3 SATA III in RAID 5

Is it possible to see the time at which a particular agent went to pause or changed his/her state. I believe the web page does not have information like this but can i use an SQL query to get that information?

[mflorell]

All of that information is stored in the vicidial_agent_log table.

[wonderwall]

thanks mflorell,

i tried the table, it does give some information but does not give the time at which the agent changed the state. please confirm if my observation is wrong.

thanks again.

[mflorell]

The epoch fields in vicidial_agent_log will give you the epoch time of the state change. There are MySQL and PHP functions to easily turn those into date/time values.