GoAutodial Clustered with Vicidial

[jahbugz]

Hello,

Hypothetical question here. Can you add GoAutodial servers into a vicidial cluster? Most customers prefer the look and feel of GoAutodial, but I am unable to successfully get them clustered. I was thinking about clustering Vicidial and using GoAutodial as webservers. Does this even make sense or is there another alternative?

[mflorell]

Of course it''s possible, but it takes some effort. Goautodial uses older code. So you have to downgrade your vicibox servers to match the forked svn/trunk version that goautodial used to create their system. Usually it's just easier and more reliable to use only vicibox.

[jahbugz]

Thanks for the response. Unfortunately Vicidial didn't make it easy to change the look/feel of the agent. I guess I'll go back to the drawing board. Any tips?

[mflorell]

Our primary concerns have always been functionality and reliability. Making it look pretty and be easy to alter are not things we worry a lot about.

[jahbugz]

And you guys are doing a marvelous job!!! I've bought both manuals to try to support.