Hi all!
In the call URL options (start call, dispo call, no agent call), is there an option to send the name of the ingroup as a variable? I think I read it somewhere, but the documentation is not very updated either.
Thanks!
Call URLs
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Re: Call URLs
by mflorell » Tue Feb 17, 2015 12:25 pm
"--A--group--B--" will give you the in-group for an inbound call or the campaign_id for an outbound call.
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