How to use API external_dial without permissions

[ccabrera]

Is there any chance to allow the external_dial API function without the agent_user having the Agent Call Manual permission?

I would like the API to use the permission of the user who is requesting the call, so as in this line:

http://127.0.0.1/agc/api.php?source=tes ... o&focus=no

I would like to grant permissions for manual dialing for the "apiuser", without the 6666 users having any permissions set.

The setup we are trying requires this since the agent will not have the manual dial button enabled on the agent screen, but rather a custom CRM which sends calls manually through the API.

Is this possible?

[mflorell]

Just enable manual dial for the agent, but use Manual Dial Filter to prevent them from dialing anything outside of the lists within the campaign. Then set no lists within the campaign aside from the API list being inserted into. This should have the same effect.