"THAT IS NOT A VALID EXTENSION" Error

[PerleG]

I configured my dialplan entry correctly, but every time I make an outbound call it gives the error "THAT IS NOT A VALID EXTENSION" How do I fix this?

Dialplan Entry
exten => _1[2-9]xxxxxxxxx.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1[2-9]xxxxxxxxx.,2,Dial(SIP/AlcazarNetIDID1/${EXTEN})
exten => _1[2-9]xxxxxxxxx.,3,Hangup


CLI Output
[Mar 5 00:48:52] == Using SIP RTP CoS mark 5
[Mar 5 00:48:56] > Channel SIP/8001-00000030 was answered.
[Mar 5 00:48:56] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000030", "8600051,F") in new stack
[Mar 5 00:48:56] == Parsing '/etc/asterisk/meetme.conf': [Mar 5 00:48:56] == Found
[Mar 5 00:48:56] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Mar 5 00:48:56] == Found
[Mar 5 00:48:56] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 00:48:56] -- Created MeetMe conference 1022 for conference '8600051'
[Mar 5 00:48:56] -- <SIP/8001-00000030> Playing 'conf-onlyperson.gsm' (language 'en')
[Mar 5 00:48:58] NOTICE[9092]: res_rtp_asterisk.c:2361 ast_rtp_read: Unknown RTP codec 126 received from '65.94.166.90:56690'
[Mar 5 00:49:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 00:49:01] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 00:49:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 00:49:02] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 00:49:06] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 00:49:06] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 00:49:25] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 00:49:25] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000040;2", "8600051,F") in new stack
[Mar 5 00:49:25] > Channel Local/8600051@default-00000040;1 was answered.
[Mar 5 00:49:25] == Starting Local/8600051@default-00000040;1 at default,119514500121,1 failed so falling back to exten 's'
[Mar 5 00:49:25] == Starting Local/8600051@default-00000040;1 at default,s,1 still failed so falling back to context 'default'
[Mar 5 00:49:25] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-00000040;1
[Mar 5 00:49:25] -- Executing [i@default:1] Playback("Local/8600051@default-00000040;1", "invalid") in new stack
[Mar 5 00:49:25] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 00:49:25] -- <Local/8600051@default-00000040;1> Playing 'invalid.gsm' (language 'en')
[Mar 5 00:49:29] -- Executing [i@default:2] Hangup("Local/8600051@default-00000040;1", "") in new stack
[Mar 5 00:49:29] == Spawn extension (default, i, 2) exited non-zero on 'Local/8600051@default-00000040;1'
[Mar 5 00:49:29] -- Executing [h@default:1] AGI("Local/8600051@default-00000040;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Mar 5 00:49:29] -- <Local/8600051@default-00000040;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Mar 5 00:49:29] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000040;2'
[Mar 5 00:49:29] -- Executing [h@default:1] AGI("Local/8600051@default-00000040;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Mar 5 00:49:29] -- <Local/8600051@default-00000040;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

[darkeye08]

Hi Good day!

It will be much helpful if every time you post you will state your installation process with the details and build of your installed box. Anyway, as seen on your dialplan it is not correct that's why prompt "THAT IS NOT A VALID EXTENSION" is heard. What the system dials is seen below does it is routed to exten 's':

Starting Local/8600051@default-00000040;1 at default,119514500121,1 failed so falling back to exten 's' ------- to correct this you can add another 1 on your dialplan. so it should look like this:

Dialplan Entry
exten => _11[2-9]xxxxxxxxx.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _11[2-9]xxxxxxxxx.,2,Dial(SIP/AlcazarNetIDID1/${EXTEN})
exten => _11[2-9]xxxxxxxxx.,3,Hangup

Hope this could help! Cheers!

[PerleG]

it still fails.
the CLI shows this:
[Mar 5 01:35:58] == Using SIP RTP CoS mark 5
[Mar 5 01:36:01] > Channel SIP/8001-00000034 was answered.
[Mar 5 01:36:01] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000034", "8600051,F") in new stack
[Mar 5 01:36:01] == Parsing '/etc/asterisk/meetme.conf': [Mar 5 01:36:01] == Found
[Mar 5 01:36:01] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Mar 5 01:36:01] == Found
[Mar 5 01:36:01] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:01] -- Created MeetMe conference 1022 for conference '8600051'
[Mar 5 01:36:01] -- <SIP/8001-00000034> Playing 'conf-onlyperson.gsm' (language 'en')
[Mar 5 01:36:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:01] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:02] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:03] NOTICE[17216]: res_rtp_asterisk.c:2361 ast_rtp_read: Unknown RTP codec 126 received from '65.94.166.90:50424'
[Mar 5 01:36:06] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:06] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:17] -- Hungup 'DAHDI/pseudo-1935194304'
[Mar 5 01:36:17] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-00000034'
[Mar 5 01:36:17] -- Executing [h@default:1] AGI("SIP/8001-00000034", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Mar 5 01:36:17] -- <SIP/8001-00000034>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Mar 5 01:36:26] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:26] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:26] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:26] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-00000045;2", "8600051,K") in new stack
[Mar 5 01:36:26] WARNING[17311]: app_meetme.c:4789 admin_exec: Conference number '8600051' not found!
[Mar 5 01:36:26] -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-00000045;2", "") in new stack
[Mar 5 01:36:26] == Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-00000045;2'
[Mar 5 01:36:26] -- Executing [h@default:1] AGI("Local/55558600051@default-00000045;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Mar 5 01:36:26] -- <Local/55558600051@default-00000045;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Mar 5 01:36:26] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:26] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:26] == Using SIP RTP CoS mark 5
[Mar 5 01:36:33] > Channel SIP/8001-00000035 was answered.
[Mar 5 01:36:33] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000035", "8600051,F") in new stack
[Mar 5 01:36:33] == Parsing '/etc/asterisk/meetme.conf': [Mar 5 01:36:33] == Found
[Mar 5 01:36:33] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Mar 5 01:36:33] == Found
[Mar 5 01:36:33] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:33] -- Created MeetMe conference 1022 for conference '8600051'
[Mar 5 01:36:33] -- <SIP/8001-00000035> Playing 'conf-onlyperson.gsm' (language 'en')
[Mar 5 01:36:35] NOTICE[17356]: res_rtp_asterisk.c:2361 ast_rtp_read: Unknown RTP codec 126 received from '65.94.166.90:54784'
[Mar 5 01:36:39] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:39] -- Hungup 'DAHDI/pseudo-2007266087'
[Mar 5 01:36:39] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-00000035'
[Mar 5 01:36:39] -- Executing [h@default:1] AGI("SIP/8001-00000035", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Mar 5 01:36:39] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:39] -- <SIP/8001-00000035>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Mar 5 01:36:39] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:39] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-00000046;2", "8600051,K") in new stack
[Mar 5 01:36:39] WARNING[17379]: app_meetme.c:4789 admin_exec: Conference number '8600051' not found!
[Mar 5 01:36:39] -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-00000046;2", "") in new stack
[Mar 5 01:36:39] == Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-00000046;2'
[Mar 5 01:36:39] -- Executing [h@default:1] AGI("Local/55558600051@default-00000046;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Mar 5 01:36:39] -- <Local/55558600051@default-00000046;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Mar 5 01:36:39] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:47] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:36:47] == Using SIP RTP CoS mark 5
[Mar 5 01:36:50] > Channel SIP/8001-00000036 was answered.
[Mar 5 01:36:50] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000036", "8600051,F") in new stack
[Mar 5 01:36:50] == Parsing '/etc/asterisk/meetme.conf': [Mar 5 01:36:50] == Found
[Mar 5 01:36:50] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Mar 5 01:36:50] == Found
[Mar 5 01:36:50] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:36:50] -- Created MeetMe conference 1022 for conference '8600051'
[Mar 5 01:36:50] -- <SIP/8001-00000036> Playing 'conf-onlyperson.gsm' (language 'en')
[Mar 5 01:36:52] NOTICE[17406]: res_rtp_asterisk.c:2361 ast_rtp_read: Unknown RTP codec 126 received from '65.94.166.90:58902'
[Mar 5 01:37:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:37:01] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:37:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:37:02] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:37:05] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:37:05] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000047;2", "8600051,F") in new stack
[Mar 5 01:37:05] > Channel Local/8600051@default-00000047;1 was answered.
[Mar 5 01:37:05] == Starting Local/8600051@default-00000047;1 at default,115145001213,1 failed so falling back to exten 's'
[Mar 5 01:37:05] == Starting Local/8600051@default-00000047;1 at default,s,1 still failed so falling back to context 'default'
[Mar 5 01:37:05] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-00000047;1
[Mar 5 01:37:05] -- Executing [i@default:1] Playback("Local/8600051@default-00000047;1", "invalid") in new stack
[Mar 5 01:37:05] -- <Local/8600051@default-00000047;1> Playing 'invalid.gsm' (language 'en')
[Mar 5 01:37:05] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:37:06] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 5 01:37:06] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 5 01:37:09] -- Executing [i@default:2] Hangup("Local/8600051@default-00000047;1", "") in new stack
[Mar 5 01:37:09] == Spawn extension (default, i, 2) exited non-zero on 'Local/8600051@default-00000047;1'
[Mar 5 01:37:09] -- Executing [h@default:1] AGI("Local/8600051@default-00000047;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Mar 5 01:37:09] -- <Local/8600051@default-00000047;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Mar 5 01:37:09] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000047;2'
[Mar 5 01:37:09] -- Executing [h@default:1] AGI("Local/8600051@default-00000047;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Mar 5 01:37:09] -- <Local/8600051@default-00000047;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

[darkeye08]

Hi, it does simply means that the system is still not using the dialplan. Have you tried to reload the dialplan once it was changed? Also make sure that the dialplan entry was in the default context as this would be the dialplan being used by the agent login in the system.

Cheers!

[PerleG]

I did all of that, but when I dial a number it still gives that error

[striker]

the dialled number is not matching the dialplan
try the below dialplan


exten => _11[2-9]XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _11[2-9]XXXXXXXXX,2,Dial(SIP/AlcazarNetIDID1/${EXTEN},,Ttor)
exten => _11[2-9]XXXXXXXXX,3,Hangup


once apllied the above dialplan
reload the asterisk (type dialplan reload in asterisk cli)

then type dialplan show 119514500121@default.