cannot create carrier -- error is to check my entry

[THUFIR]

when creating a carrier entry, these are the values I'm trying to get reflected in sip-vicidial.conf:

Code: Select all


[BABYTEL]
username=1234567890
type=peer
secret=fjsdkljfdl
outboundproxy=nat5.babytel.ca:5065
insecure=port,invite
host=sip.babytel.ca
fromuser=1234567890
fromdomain=sip.babytel.ca
dtmfmode=rfc2833
disallow=all
context=from-trunk
canreinvite=no
allow=ulaw
 
Registration string:
1234567890@sip.babytel.ca:fjsdkljfdl:1234567890@nat5.babytel.ca:5065/1234567890



but, when I try to create a carrier, I get a message to check my settings. I'm attributing this to a faulty dialplan which prevents adding a carrier.

Is that reasonable thinking? I'm going back to the fine manual, just looking for pointers. While I've read the definitive asterisk guide, I don't have a good grasp for what a dialplan is, beyond it's how extensions (phones) are connected and routed to and from. And, that there can be scripts in the dialplan.

[williamconley]

If the carrier entry screen says you should check your entries, you'll need to post ALL your entries. It won't be a technical error related to sip settings, it'll be more likely that you chose a name or some other value that's not valid.

I wonder if the error message didn't include a hint about what was wrong with your entry.

[THUFIR]

I wonder if the error message didn't include a hint about what was wrong with your entry.

I didn't see such an error message, which was frustrating. I'll take another look this time around. Is there a central log of vici errors?


I think this is what is useful, the generated files?

Code: Select all

tleilax:~ #
tleilax:~ # cat /etc/asterisk/extensions-vicidial.conf
; WARNING- THIS FILE IS AUTO-GENERATED BY VICIDIAL, ANY EDITS YOU MAKE WILL BE LOST
TRUNKloop = IAX2/ASTloop:dp8VMniUSlTYOeX@127.0.0.1:40569
TRUNKblind = IAX2/ASTblind:dp8VMniUSlTYOeX@127.0.0.1:41569
TRUNKplay = IAX2/ASTplay:dp8VMniUSlTYOeX@127.0.0.1:42569


; agent phones restricted to only internal extensions
[default---agent]
exten => s,1,Answer
exten => s,n,AGI(agi-VDAD_inbound_calltime_check.agi,-----NO-----default---agent-------------------------NO)
exten => s,n,Set(INVCOUNT=0)
exten => s,n,Background(sip-silence)
exten => s,n,WaitExten(20)


; hangup
exten => t,1,Playback(vm-goodbye)
exten => t,n,Hangup()
exten => i,1,Goto(s,4)
exten => i,n,Hangup()
; hangup
exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

; custom dialplan entries
include => vicidial-auto-internal
include => vicidial-auto-phones




; logging of all outbound calls from agent phones
[defaultlog]
exten => s,1,Answer
exten => s,n,AGI(agi-VDAD_inbound_calltime_check.agi,-----NO-----defaultlog-------------------------NO)
exten => s,n,Set(INVCOUNT=0)
exten => s,n,Background(sip-silence)
exten => s,n,WaitExten(20)


; hangup
exten => t,1,Playback(vm-goodbye)
exten => t,n,Hangup()
exten => i,1,Goto(s,4)
exten => i,n,Hangup()
; hangup
exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

; custom dialplan entries
exten => _X.,1,AGI(agi-NVA_recording.agi,BOTH------Y---Y---Y)
exten => _X.,n,Goto(default,${EXTEN},1)




[vicidial-auto-external]
exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

; Local Server:
exten => _*.,1,Goto(default,${EXTEN:16},1)
exten => _*.,2,Hangup()
exten => _***.,1,Goto(default,${EXTEN:18},1)
exten => _***.,2,Hangup()

; Agent session audio playback meetme entry
exten => _473782178600XXX,1,Meetme(${EXTEN:8},q)
exten => _473782178600XXX,n,Hangup()
; Agent session audio playback loop
exten => _473782168600XXX,1,Dial(${TRUNKplay}/47378217${EXTEN:8},5,To)
exten => _473782168600XXX,n,Hangup()
; Agent session audio playback extension
exten => 473782158521111,1,Answer
exten => 473782158521111,n,ControlPlayback(${CALLERID(name)},99999,0,1,2,3,4)
exten => 473782158521111,n,Hangup()
; SendDTMF to playback channel to control it
exten => _473782148521111.,1,Answer
exten => _473782148521111.,n,SendDTMF(${CALLERID(num)},250,250,IAX2/ASTplay-${EXTEN:15})
exten => _473782148521111.,n,Hangup()
; Silent wait channel for DTMFsend
exten => 473782138521111,1,Answer
exten => 473782138521111,n,Wait(5)
exten => 473782138521111,n,Hangup()

[vicidial-auto-internal]
exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})
; Voicemail Extensions:
exten => _85026666666666.,1,Wait(1)
exten => _85026666666666.,n,Voicemail(${EXTEN:14},u)
exten => _85026666666666.,n,Hangup()
exten => _85026666666667.,1,Wait(1)
exten => _85026666666667.,n,Voicemail(${EXTEN:14},su)
exten => _85026666666667.,n,Hangup()
exten => 8500,1,VoicemailMain
exten => 8500,2,Goto(s,6)
exten => 8500,3,Hangup()
exten => 8501,1,VoicemailMain(s${CALLERID(num)})
exten => 8501,2,Hangup()

; Prompt Extensions:
exten => 8167,1,Answer
exten => 8167,2,AGI(agi-record_prompts.agi,wav-----720000)
exten => 8167,3,Hangup()
exten => 8168,1,Answer
exten => 8168,2,AGI(agi-record_prompts.agi,gsm-----720000)
exten => 8168,3,Hangup()

; this is used for recording conference calls, the client app sends the filename
;    value as a callerID recordings go to /var/spool/asterisk/monitor (WAV)
;    Recording is limited to 1 hour, to make longer, just change the server
;    setting ViciDial Recording Limit
;     this is the WAV verison, default
exten => 8309,1,Answer
exten => 8309,2,Monitor(wav,${CALLERID(name)})
exten => 8309,3,Wait(3600)
exten => 8309,4,Hangup()
;     this is the GSM verison
exten => 8310,1,Answer
exten => 8310,2,Monitor(gsm,${CALLERID(name)})
exten => 8310,3,Wait(3600)
exten => 8310,4,Hangup()

;     agent alert extension
exten => 83047777777777,1,Answer
exten => 83047777777777,2,Playback(${CALLERID(name)})
exten => 83047777777777,3,Hangup()
; This is a loopback dial-around to allow for immediate answer of outbound calls
exten => _8305888888888888.,1,Answer
exten => _8305888888888888.,n,Wait(${EXTEN:16:1})
exten => _8305888888888888.,n,Dial(${TRUNKloop}/${EXTEN:17},,To)
exten => _8305888888888888.,n,Hangup()
; No-call silence extension
exten => _8305888888888888X999,1,Answer
exten => _8305888888888888X999,n,Wait(3600)
exten => _8305888888888888X999,n,Hangup()

[vicidial-auto-phones]
exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

; Phones direct dial extensions:
exten => 201,1,Dial(SIP/201,60,)
exten => 201,2,Goto(default,85026666666666201,1)
exten => 201,3,Hangup()
exten => 102,1,Dial(SIP/gs102,60,)
exten => 102,2,Goto(default,85026666666666102,1)
exten => 102,3,Hangup()

[vicidial-auto]
exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

include => vicidial-auto-internal
include => vicidial-auto-phones
include => vicidial-auto-external


; END OF FILE    Last Forced System Reload: 2015-02-22 17:28:40
tleilax:~ #
tleilax:~ #
tleilax:~ # cat /etc/asterisk/sip-vicidial.conf
; WARNING- THIS FILE IS AUTO-GENERATED BY VICIDIAL, ANY EDITS YOU MAKE WILL BE LOST



[201]
username=201
secret=czCR5FkSlgCA20u
accountcode=201
callerid="jitsi201" <16046289850>
mailbox=201
context=default
type=friend
host=dynamic

[gs102]
username=gs102
secret=czCR5FkSlgCA20u
accountcode=gs102
callerid="Test Admin Phone" <>
mailbox=102
context=default
type=friend
host=dynamic


; END OF FILE    Last Forced System Reload: 2015-02-22 17:28:40
tleilax:~ #
tleilax:~ #



The only error I see is "CARRIER NOT ADDED - Please go back and look at the data you entered "

I notice that at the bottom, server IP is my **external** IP address. I left global string blank, and no entries in dialplan entry. Template ID was blank. Registration string as describe earlier, register => 1234567890@sip.babytel.ca:fjsdkljfdl:1234567890@nat5.babytel.ca:5065/1234567890

[williamconley]

I think you're getting ahead of yourself.

This is an error stating that one (or more) of the values you put in the system being impossible and therefor rejected.

Which means that the details of the entry are not at issue if you chose one from a dropdown (since that would obviously be a valid value).

But you have not posted ALL the entries for the record which generated the error. Given the odds, when you do so you'll find your problem and stop posting on this ticket (usually happens).

Start at the top of the page and check (and post) every value which you are entering. One of them is likely invalid. Such as a a name of less than six characters, or a missing ID or name, or a duplicate name.

Of course, X out any user/password/public IP information. None of this will likely appear in any log since no entry was made. And definitely none of this will appear in the ".conf" file because your changes were not saved, which is the point of the error message.

Perhaps less caffeine ... more sleep ...?

[THUFIR]

I think you're getting ahead of yourself.

...

Of course, X out any user/password/public IP information. None of this will likely appear in any log since no entry was made. And definitely none of this will appear in the ".conf" file because your changes were not saved, which is the point of the error message.

Perhaps less caffeine ... more sleep ...?

I notice that the sample has, in the dropdown, either the ip address 192.x.x.x for the ip address for vicibox **itself**, or, 10.10.10.15, that being the ip address for the remote sip server in the example. The very last entry, server ip,

"Server IP -This is the server that this specific carrier record is associated with. "

so that's the IP address for the **carrier**? Because it's my external IP address, and there's no option to change it when I create from blank...

Code: Select all


Brents-MacBook:~ thufir$
Brents-MacBook:~ thufir$ cat carrier
carrier id        BABYTEL
carrier name      babytel
carrier description   
admin user group   All Admin User Groups
Registration String    1234567890@sip.babytel.ca:fjsdkljfdl:1234567890@nat5.babytel.ca:5065/1234567890
template id      none
account entry

    [testcarrier]
    username=1234567890
    type=peer
    secret=fjsdkljfdl
    outboundproxy=nat5.babytel.ca:5065
    insecure=port,invite
    host=sip.babytel.ca
    fromuser=1234567890
    fromdomain=sip.babytel.ca
    dtmfmode=rfc2833
    disallow=all
    context=from-trunk
    canreinvite=no
    allow=ulaw


protocol      sip
global string      
dialplan entry
server ip      <external ip address>
Brents-MacBook:~ thufir$



[williamconley]

That looks like something you copied to a text file and then dumped and does not have the error message in it. IE: What you "intended" to enter, as opposed to what you actually entered.

It also doesn't address the possibility that there's already a babytel carrier in the system (and this can not have the same name).

And next we have the concept of why there would be more than one IP in the server IP dropdown. This field is meant to be the IP of the server. You have a single standalone server, and that means there should only be one ip, and that must be the IP of the server on which you are making this entry. However, that would not fail the modification, just cause it to be registered for a non-existent server. BUT: If there is more than one entry in this dropdown, you may have bigger problems that we can not see. How many servers do you have? How many entries are there under "Admin->Servers"? How many available options are there in the carrier configuration for "Server IP"? (If not "ONE!" and "It is the IP of my Vicidial Server!" ... something is wrong that should be resolved.)

[THUFIR]

That looks like something you copied to a text file and then dumped and does not have the error message in it. IE: What you "intended" to enter, as opposed to what you actually entered.

It also doesn't address the possibility that there's already a babytel carrier in the system (and this can not have the same name).

And next we have the concept of why there would be more than one IP in the server IP dropdown. This field is meant to be the IP of the server. You have a single standalone server, and that means there should only be one ip, and that must be the IP of the server on which you are making this entry. However, that would not fail the modification, just cause it to be registered for a non-existent server. BUT: If there is more than one entry in this dropdown, you may have bigger problems that we can not see. How many servers do you have? How many entries are there under "Admin->Servers"? How many available options are there in the carrier configuration for "Server IP"? (If not "ONE!" and "It is the IP of my Vicidial Server!" ... something is wrong that should be resolved.)

I concur with your conclusions, exactly. There's just the one server, and when I go to "servers" it only shows the one server.

For what it's worth, I copied from what I entered as I entered it.


For the time being, I just did a clean install:

Code: Select all

Version:        2.12b0.5
SVN Version:    2301
DB Schema Version:      1406
DB Schema Update Date:  2015-03-20 01:26:05
Password Encryption:    DISABLED - S1 - C1
Auto User-add Value:    101

[THUFIR]

That looks like something you copied to a text file and then dumped and does not have the error message in it. IE: What you "intended" to enter, as opposed to what you actually entered.

It also doesn't address the possibility that there's already a babytel carrier in the system (and this can not have the same name).

And next we have the concept of why there would be more than one IP in the server IP dropdown. This field is meant to be the IP of the server. You have a single standalone server, and that means there should only be one ip, and that must be the IP of the server on which you are making this entry. However, that would not fail the modification, just cause it to be registered for a non-existent server. BUT: If there is more than one entry in this dropdown, you may have bigger problems that we can not see. How many servers do you have? How many entries are there under "Admin->Servers"? How many available options are there in the carrier configuration for "Server IP"? (If not "ONE!" and "It is the IP of my Vicidial Server!" ... something is wrong that should be resolved.)

Ok, I'm doing this super carefully (clean install).

my server, the only one listed:

Code: Select all

SERVER LISTINGS:
SERVER ID   NAME   SERVER IP   ACTIVE   AGENT   ASTERISK   TRUNKS   GMT   MODIFY
linux-k7qk   Server linux-k7qk   192.168.0.21   Y   Y   1.8.29.0-vici   23   -5.00   MODIFY

The example carriers:

Code: Select all

CARRIER LISTINGS:
Carrier ID   Carrier Name   Server IP   Protocol   Registration   Active   ADMIN GROUP   MODIFY
IAXEXAMPLE   TEST IAX carrier example   10.10.10.15   IAX2   register => te...   N   ---ALL---   MODIFY
PARAXIP   TEST ParaXip CPD example   10.10.10.15   SIP      N   ---ALL---   MODIFY
SIPEXAMPLE   TEST SIP carrier example   10.10.10.15   SIP   register => te...   N   ---ALL---   MODIFY

I'll copy SIPEXAMPLE to BABYTEL:

Carrier ID: BABYTEL
Carrier Name: babytel
Server IP: 192.168.0.21
Source Carrier: 10.10.10.15

What, where and how did source carrier get configured?

Ok, it's copied:

Code: Select all

MariaDB [asterisk]>
MariaDB [asterisk]> select carrier_id, carrier_name, server_ip, globals_string from vicidial_server_carriers;
+------------+--------------------------+--------------+---------------------------------+
| carrier_id | carrier_name             | server_ip    | globals_string                  |
+------------+--------------------------+--------------+---------------------------------+
| PARAXIP    | TEST ParaXip CPD example | 10.10.10.15  | TESTSIPTRUNKP = SIP/paraxip     |
| SIPEXAMPLE | TEST SIP carrier example | 10.10.10.15  | TESTSIPTRUNK = SIP/testcarrier  |
| IAXEXAMPLE | TEST IAX carrier example | 10.10.10.15  | TESTIAXTRUNK = IAX2/testcarrier |
| BABYTEL    | babytel                  | 192.168.0.21 | TESTSIPTRUNK = SIP/testcarrier  |
+------------+--------------------------+--------------+---------------------------------+
4 rows in set (0.00 sec)

MariaDB [asterisk]>


the "source carrier" for babytel seems to have been lost in the shuffle...or it's in another table?

Now, the "babytel" (sortof) entry shows in Asterisk:

Code: Select all

linux-k7qk*CLI>
linux-k7qk*CLI> sip show peers
Name/username             Host                                    Dyn Forcerport ACL Port     Status     
gs102/gs102               (Unspecified)                            D   N             0        UNKNOWN   
testcarrier/testcarrier   (Unspecified)                            D   N             0        UNKNOWN   
2 sip peers [Monitored: 0 online, 2 offline Unmonitored: 0 online, 0 offline]
linux-k7qk*CLI>
linux-k7qk*CLI> sip show peer testcarrier


  * Name       : testcarrier
  Secret       : <Set>
  MD5Secret    : <Not set>
  Remote Secret: <Not set>
  Context      : trunkinbound
  Subscr.Cont. : <Not set>
  Language     : en
  AMA flags    : Unknown
  Netborder CPD: No
  Transfer mode: open
  CallingPres  : Presentation Allowed, Not Screened
  Callgroup    :
  Pickupgroup  :
  MOH Suggest  : default
  Mailbox      :
  VM Extension : asterisk
  LastMsgsSent : 32767/65535
  Call limit   : 0
  Max forwards : 0
  Dynamic      : Yes
  Callerid     : "" <>
  MaxCallBR    : 384 kbps
  Expire       : -1
  Insecure     : no
  Force rport  : Yes
  ACL          : No
  DirectMedACL : No
  T.38 support : No
  T.38 EC mode : Unknown
  T.38 MaxDtgrm: 4294967295
  DirectMedia  : No
  PromiscRedir : No
  User=Phone   : No
  Video Support: No
  Text Support : No
  Ign SDP ver  : No
  Trust RPID   : No
  Send RPID    : Yes
  TrustIDOutbnd: Legacy
  Subscriptions: Yes
  Overlap dial : No
  DTMFmode     : rfc2833
  Timer T1     : 500
  Timer B      : 32000
  ToHost       :
  Addr->IP     : (null)
  Defaddr->IP  : (null)
  Prim.Transp. : UDP
  Allowed.Trsp : UDP
  Def. Username: testcarrier
  SIP Options  : (none)
  Codecs       : 0x4 (ulaw)
  Codec Order  : (ulaw:20)
  Auto-Framing : No
  Status       : UNKNOWN
  Useragent    :
  Reg. Contact :
  Qualify Freq : 60000 ms
  Sess-Timers  : Accept
  Sess-Refresh : uas
  Sess-Expires : 1800 secs
  Min-Sess     : 90 secs
  RTP Engine   : asterisk
  Parkinglot   :
  Use Reason   : No
  Encryption   : No

linux-k7qk*CLI>


Again, what happened to 10.10.10.15 which was a value which babytel copied from the other carrier?


It's somewhat awkward to get data from the db, or sip-vicidial.conf, but I'll run more queries if it provides useful info

I just don't know quite what to query.

[okli]

With all due respect, but considering the number of topics you've posted so far and the replies received, as a friendly advice, I think you should take it easy and try to figure out as much as possible by yourself, before posting lengthy, very hard to read posts, which rather seem as someone's drafts, instead of reasonable questions with enough useful information.

For this specific issue, I doubt the source carrier was "Source Carrier: 10.10.10.15", but "SIPEXAMPLE - TEST SIP carrier example - 10.10.10.15" and it is indeed in the mentioned table "vicidial_server_carriers". This table is read when required by a crontab script, which updates sip-vicidial.conf when needed, which is read by asterisk.
Same applies for IAX carriers, but then iax-vicidial.conf is updated instead.

Globals String and Dialplan Entry values go to extensions-vicidial.conf.

[THUFIR]

With all due respect, but considering the number of topics you've posted so far and the replies received, as a friendly advice, I think you should take it easy and try to figure out as much as possible by yourself, before posting lengthy, very hard to read posts, which rather seem as someone's drafts, instead of reasonable questions with enough useful information.

For this specific issue, I doubt the source carrier was "Source Carrier: 10.10.10.15", but "SIPEXAMPLE - TEST SIP carrier example - 10.10.10.15" and it is indeed in the mentioned table "vicidial_server_carriers". This table is read when required by a crontab script, which updates sip-vicidial.conf when needed, which is read by asterisk.
Same applies for IAX carriers, but then iax-vicidial.conf is updated instead.

Globals String and Dialplan Entry values go to extensions-vicidial.conf.

No worries, I appreciate the information about vicidial_server_carriers. I'll come back with a better question about this table and sip-vicidial.conf.