All installation and configuration problems and questions
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by jshasteen » Tue Mar 24, 2015 1:04 pm
Are blind transfers recorded in any table? I feel like this is probably logged into a table somewhere but I cannot seem to find it. I'm referring to transfers on the agent screen performed by an agent when they want to send a customer off to an external phone number.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
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jshasteen
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by mflorell » Tue Mar 24, 2015 5:00 pm
Blind transfers to external numbers aren't logged separately unless you run them through the NVA AGI script.
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mflorell
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by jshasteen » Wed Mar 25, 2015 7:48 am
Thank you for your response. This is something I might do, looks like the data would then be available in the 'call_log' table.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
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jshasteen
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