Blind transfer logs?

[jshasteen]

Are blind transfers recorded in any table? I feel like this is probably logged into a table somewhere but I cannot seem to find it. I'm referring to transfers on the agent screen performed by an agent when they want to send a customer off to an external phone number.

[mflorell]

Blind transfers to external numbers aren't logged separately unless you run them through the NVA AGI script.

[jshasteen]

Thank you for your response. This is something I might do, looks like the data would then be available in the 'call_log' table.