How can I enable user with lvl 8 to be able to make blind monitoring in LISTEN mode?
this user has rights to see real time report and to set LISTEN monitor but when he click on LISTEN link on agent entry I have " USER DOES NOT HAVE PERMISSION TO BLIND MONITOR" error.
I looked for this setting in user, user group, server, phone but there is nothing to change to make this permissions.
Please help
vicidial 2.12
User lvl 8 blind monitoring
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User lvl 8 blind monitoring
by nysander » Thu Mar 26, 2015 10:02 am
now:
[vicidial]: ViciBox 6.0 Ast 1.8.29.0-vici | vd-2.10-448a-140706-0927 ------ SIP connected to GSM Gateway
[GSM Gateway]: Asterisk 1.8.29.0 | chan_dongle-1.1.r14 | 7x Huawei Dongles (E156G, E169, E1550 voice enabled)
[vicidial]: ViciBox 6.0 Ast 1.8.29.0-vici | vd-2.10-448a-140706-0927 ------ SIP connected to GSM Gateway
[GSM Gateway]: Asterisk 1.8.29.0 | chan_dongle-1.1.r14 | 7x Huawei Dongles (E156G, E169, E1550 voice enabled)
- nysander
- Posts: 52
- Joined: Wed Jul 23, 2014 5:06 am
Re: User lvl 8 blind monitoring
by nysander » Fri Mar 27, 2015 8:01 am
I resolved issue, user had no API permissions
now:
[vicidial]: ViciBox 6.0 Ast 1.8.29.0-vici | vd-2.10-448a-140706-0927 ------ SIP connected to GSM Gateway
[GSM Gateway]: Asterisk 1.8.29.0 | chan_dongle-1.1.r14 | 7x Huawei Dongles (E156G, E169, E1550 voice enabled)
[vicidial]: ViciBox 6.0 Ast 1.8.29.0-vici | vd-2.10-448a-140706-0927 ------ SIP connected to GSM Gateway
[GSM Gateway]: Asterisk 1.8.29.0 | chan_dongle-1.1.r14 | 7x Huawei Dongles (E156G, E169, E1550 voice enabled)
- nysander
- Posts: 52
- Joined: Wed Jul 23, 2014 5:06 am
2 posts
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