Voicemail Boxes Fail to Create

[jatomusic]

goautodialce3.3.iso | Vicidial 2.9-441a Build 140612-1628 | Asterisk 1.8.23.0-1 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation? Unsure as it is goautodial ce 3.3 | AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ 2310.507Mhz 2G Ram | Linksys EG1032 v3 Instant Gigabit Network Adapter

I have an issue concerning voicemail boxes.

When I create a VM box under admin it show created fine.
Now I attempted to enter the mailbox via ext 8500 and login and it says login failed.

So after searching I found out the voicemailboxes can be seen under asterisk -r with

Code: Select all

voicemail show users

but only the stock phones show up.

Also under

Code: Select all

/etc/asterisk/voicemail.conf

only the stock phone vm boxes show as well.

I wonder if a script on the server for creating VM's form vicibox is not working. Where could I check to make it run or what am I missing?

Thanks!

[darkeye08]

Hi Good day, Have you check the web if the vm extension is active? if yes can you see the new message or old message? you can also check by creating a dialplan that goes directly to the vm extension just as the example below and you should see the cli logs for the activity if their is an error or issue being log.

exten => XXXX,1,Voicemail(1988,s)

Hope this could help you! cheers