inbound problem

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

inbound problem

Postby wolfie_cr » Thu Apr 30, 2015 11:12 am

Hi,

Using VERSION: 2.10-461a, BUILD: 141212-0930

A few months ago we successfully managed to setup an inbound campaign. Made an ingroup, setup DIDs, setup 1 inbound campaign, all works fine and dandy.


Today successfully created a new ingroup, pointed a DID at it and also put it in a new inbound campaign.When calling the new DID it rings to the old inbound campaign.

is the did extension the full number where we receive the calls? or is it more like the subacccount / account id at the carrier/voip provider?
wolfie_cr
 
Posts: 6
Joined: Thu Apr 30, 2015 10:15 am

Re: inbound problem

Postby mflorell » Thu Apr 30, 2015 1:40 pm

You would have to look at the Asterisk CLI to figure out how your carrier is sending the calls to you.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 71 guests