Ratio Dial works but Manual Dial Doesn't Pass to Agent

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Ratio Dial works but Manual Dial Doesn't Pass to Agent

Postby jkidd » Sun Mar 08, 2015 6:21 am

Hi guys, have seen others with this, but no solutions seem to fix.

I have a problem where I can dial in ratio, but when I change to manual, the voice connects, but gives a dial time out message to agent (No live call indicator on screen)

Here is the trace

Code: Select all
[Mar  8 21:12:42]     -- Executing [8600051@default:1] MeetMe("Local/8600051@default-0000000c;2", "8600051,F") in new stack
[Mar  8 21:12:42]        > Channel Local/8600051@default-0000000c;1 was answered.
[Mar  8 21:12:42]     -- Executing [461422394070@default:1] AGI("Local/8600051@default-0000000c;1", "agi://127.0.0.1:4577/call_log") in new stack
[Mar  8 21:12:42]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=DEL_TEST))
[Mar  8 21:12:42]     -- <Local/8600051@default-0000000c;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Mar  8 21:12:42]     -- Executing [461422394070@default:2] Dial("Local/8600051@default-0000000c;1", "SIP/NETSIP2/61422394070,,tTo") in new stack
[Mar  8 21:12:42]   == Using SIP RTP CoS mark 5
[Mar  8 21:12:42]     -- Called SIP/NETSIP2/61422394070
[Mar  8 21:12:43]   == Manager 'sendcron' logged on from 127.0.0.1
[Mar  8 21:12:43]     -- Executing [58600051@default:1] MeetMe("Local/58600051@default-0000000d;2", "8600051,Fmq") in new stack
[Mar  8 21:12:43]        > Channel Local/58600051@default-0000000d;1 was answered.
[Mar  8 21:12:43]     -- Executing [8309@default:1] Answer("Local/58600051@default-0000000d;1", "") in new stack
[Mar  8 21:12:43]     -- Executing [8309@default:2] Monitor("Local/58600051@default-0000000d;1", "wav,DEL_TEST_20150308-211241_T9650084_89118_422394070") in new stack
[Mar  8 21:12:43]     -- Executing [8309@default:3] Wait("Local/58600051@default-0000000d;1", "3600") in new stack
[Mar  8 21:12:43]   == Manager 'sendcron' logged off from 127.0.0.1
[Mar  8 21:12:44]   == Manager 'sendcron' logged off from 127.0.0.1
[Mar  8 21:12:45]     -- SIP/NETSIP2-00000008 is making progress passing it to Local/8600051@default-0000000c;1
[Mar  8 21:12:50]     -- SIP/NETSIP2-00000008 answered Local/8600051@default-0000000c;1


dial plan
Code: Select all
exten => _4XXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _4XXXXXXXXXXX,2,Dial(${TESTSIPTRUNK2}/${EXTEN:1},,tTo)
exten => _4XXXXXXXXXXX,3,Hangup



Vicidial Custom/Scratch Install | VERSION: 2.10-448a BUILD: 140706-0927 | Revision 2153 | Single Server | No Digium/Sangoma HW |Dell PowerEdge R710
VERSION: 2.14-697a | BUILD: 190121-2019 Asterisk Version 13.21.1-vici | cluster 1 DB 4 web / diallers
jkidd
 
Posts: 85
Joined: Wed Apr 23, 2014 9:38 am

Re: Ratio Dial works but Manual Dial Doesn't Pass to Agent

Postby bobchaos » Fri May 01, 2015 7:11 pm

Are you in Canada by any chance? If so that`s just one of many symptoms of canadian carriers thinking they are too cool for international standards :P There's a special context you need to loop into that you'll find in extensions.conf.
bobchaos
 
Posts: 171
Joined: Fri Jan 06, 2012 12:46 pm

Re: Ratio Dial works but Manual Dial Doesn't Pass to Agent

Postby jkidd » Mon May 18, 2015 3:22 am

Thanks for the reply. I just re-installed to fix this one :)
VERSION: 2.14-697a | BUILD: 190121-2019 Asterisk Version 13.21.1-vici | cluster 1 DB 4 web / diallers
jkidd
 
Posts: 85
Joined: Wed Apr 23, 2014 9:38 am


Return to Support

Who is online

Users browsing this forum: No registered users and 56 guests