public ip access in vicidial

[sarxiejr]

Hi Guyz,

Our public ip of the dialer wont able to access it anymore..i dont knw whats the cause of it.
I did not change anything ,,last few months we can access it but now ..it wont..

I already port forward and everything..


same thing.. any help?

[bobchaos]

We'll need more information than that to be able to offer assistance. I'm not even sure if it's the webserver or the SIP server you're trying to reach. Got an error message for us? Console output? Access logs? Packet capture logs?