how to use vicidial without softphone

[qkazmi514]

Hi there,

I want to use vicidial without installing the X-lite/Eyebeam or any softphone.

Please guide -

many thanks

Kaz

[mflorell]

What kind of agent phone do you want to use?

What operating system are your agents using?

What are the hardware specifications of the agent workstations?

[edooze]

Kaz, I think you're looking for the webphone. I wanted to do something similar myself in the past, and this was the solution I found.

It is, unfortunately, extremely cost prohibitive for a small business, so I now remote into all agent systems with TeamViewer, and install the softphone myself.

Hope this helps.

[paolo]

We have been able to install webrtc2sip in a couple of servers and have worked fine except for a few bugs. The webphone is still working and its open source so its costing is free.