Any and all non-support discussions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by fibres » Thu Jul 16, 2015 7:25 pm
Hi Guys
Im wondering if anyone has made an application that allows clicking on a number in any web browser page to launch a manual dial call in vicidial?
So the agent would be logged in the dialer in manual mode, and when they click on a phone number in a browser page, say the CRM of a website with a phone number it launches a manual call in vicidial?
I am guessing this would have to be some kind of application that would run on the PC and call the agent API?
Im jusgt wondering if anyone else has attempted such a thing before I look too far into it.
Regards
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
-
fibres
-
- Posts: 313
- Joined: Sun May 20, 2007 3:12 pm
- Location: UK
by mflorell » Fri Jul 17, 2015 5:59 am
There is actually an XPI firefox plugin included in the "extras" directory of the Vicidial code that does this.
-
mflorell
- Site Admin
-
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
by fibres » Fri Jul 17, 2015 9:53 am
Thanks Matt that was exactly what I was looking for!
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
-
fibres
-
- Posts: 313
- Joined: Sun May 20, 2007 3:12 pm
- Location: UK
Return to General Discussion
Who is online
Users browsing this forum: No registered users and 37 guests