Hi having inaccurate reports on the system summary
I have 2 IN GROUPS and Agent direct the Total Stats for Today is correct but when a day pass by
the Total Stats for Yesterday becomes inaccurate its only showing 1 IN GROUP (Total Inbound Calls)
VERSION: 2.12-480a
BUILD: 150404-0932
System Summary Page
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System Summary Page
by acanlas » Wed Aug 12, 2015 8:11 pm
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Re: System Summary Page
by mflorell » Thu Aug 13, 2015 6:12 am
I haven't heard of this issue before, could you include more details please? perhaps sreenshots in a new Issue Tracker ticket?
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