Team Performance detail report:
QC queue has 8 sales:
Missing sale 1, i don't see anything wrong:
Missing sale 2:
Sales missing in QC queue
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Sales missing in QC queue
by dspaan » Thu Aug 13, 2015 8:29 am
There were 10 sales yesterday but there are only 8 sales in the QC queue. What could be causing this?
Team Performance detail report:
QC queue has 8 sales:
Missing sale 1, i don't see anything wrong:
Missing sale 2:
Team Performance detail report:
QC queue has 8 sales:
Missing sale 1, i don't see anything wrong:
Missing sale 2:
Regards, Dennis
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
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- Location: The Netherlands
Re: Sales missing in QC queue
by mflorell » Thu Aug 13, 2015 12:12 pm
What is the status of those two leads? Not the call log record status, but the lead status.
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Re: Sales missing in QC queue
by dspaan » Thu Aug 13, 2015 3:20 pm
The status was SALE. The supervisor changed them to QCPASS now. The reason they were missing is because they were showing up with today's modify date for some reason. I don't understand why though, if you look at the lead detail screenhot above i only see yesterday's date but it was showing up with modified date 2015-08-13 in the QC queue screen.
Regards, Dennis
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
- dspaan
- Posts: 1377
- Joined: Fri Aug 21, 2009 1:40 pm
- Location: The Netherlands
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