Vicibox non English Language for Agents

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Vicibox non English Language for Agents

Postby 2life » Mon Sep 14, 2015 6:16 am

Hi, i use:
Vicibox_v.6.0.x86_64-6.0.4

Vicidial
VERSION: 2.12-505a
BUILD: 150806-1348


I read the manual
LANGUAGES_QXZ_notes.txt
and did not understand how to set a different language for agents.

I try:
/usr/share/astguiclient/ADMIN_www_languages.pl --debugX


FILE PARSING FINISHED!
Files parsed: 197
ConfFile: /etc/astguiclient.conf
QXZ line count: 13343
QXZ count: 19013
QXZ with length set: 1352
QXZ with PHP vars: 492
QXZ with var place set: 186
QXZ with PHP vars inst: 625
QXZ with var place inst: 305

QXZ DB inserts: 0
QXZ DB dups: 19013



- process runtime (6 sec) (0.1 minutes)
2life
 
Posts: 12
Joined: Mon Sep 14, 2015 6:07 am

Re: Vicibox non English Language for Agents

Postby mflorell » Mon Sep 14, 2015 6:51 am

You do not use ADMIN_www_languages.pl anymore, everything is built in to the web interface now. Just change Admin -> System Settings -> Enable Languages to "1" then you will see options in Admin for a "Languages" link where you administer the web interface languages you want to use(including importing the 15 languages we have available on http://vicidial.org/translations/). There are also new fields in User Modify to allow you to select a user's language as well as allow each agent to select the language to use on their own.
mflorell
Site Admin
 
Posts: 18386
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Vicibox non English Language for Agents

Postby 2life » Mon Sep 14, 2015 12:55 pm

I have changed Admin -> System Settings -> Enable Languages to "1", and do not see another languages in Admin -> Languages

Code: Select all
LANGUAGE LISTINGS:
LANGUAGE ID   Description   Code   ACT   ADMIN GROUP   MODIFY DATE   PHRASES   MODIFY



runtime: 0 seconds         Version: 2.10-5     Build: 141229-1531
2life
 
Posts: 12
Joined: Mon Sep 14, 2015 6:07 am

Re: Vicibox non English Language for Agents

Postby mflorell » Mon Sep 14, 2015 1:25 pm

You have to import the languages you want from http://vicidial.org/translations/
mflorell
Site Admin
 
Posts: 18386
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Vicibox non English Language for Agents

Postby 2life » Mon Sep 14, 2015 1:56 pm

Could you please let me know how i can import the languages (some instructions for example). Thanks!
2life
 
Posts: 12
Joined: Mon Sep 14, 2015 6:07 am

Re: Vicibox non English Language for Agents

Postby mflorell » Mon Sep 14, 2015 4:34 pm

Use the link at the top that says "Import Phrases"
mflorell
Site Admin
 
Posts: 18386
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Vicibox non English Language for Agents

Postby 2life » Tue Sep 15, 2015 12:56 pm

Everithing is Ok
2life
 
Posts: 12
Joined: Mon Sep 14, 2015 6:07 am

Re: Vicibox non English Language for Agents

Postby Alex » Thu Apr 06, 2017 11:19 am

Hi Matt,

I'm using VICIbox7 & trying to change the language for agent page & admin page. I have enabled "Language settings" in System Settings.

I have COPIED THE CONTENT from below mentioned URL and pasted in "Import Phrases tab" --> "Import Data" field. I have even activated the language & given the language code el.

http://vicidial.org/translations/LANGUA ... 061618.txt,
http://vicidial.org/translations/LANGUA ... 173646.txt
I have enabled the option "User Chose language" option & selected the language for the agent.

But the language doesn't change when I login as agent & administrator. Can you please suggest me If I'm missing anything here?
Alex
 
Posts: 53
Joined: Mon Jun 01, 2015 1:37 am

Re: Vicibox non English Language for Agents

Postby Alex » Thu Apr 06, 2017 12:53 pm

Hi Matt,
I sorted out the issue as I had not selected the "LANGUAGE METHOD" to MYSQL in Admin ---> System Settings. After setting to MYSQL the language change works fine. Thanks.
Alex
 
Posts: 53
Joined: Mon Jun 01, 2015 1:37 am


Return to Support

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 143 guests