EYEBEAM Softphone

All installation and configuration problems and questions

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EYEBEAM Softphone

Postby darkspawn » Mon Oct 05, 2015 1:16 pm

Hi Team,

Why is that i cant register my softphone from our server using yast firewall by registering its domain from the telephony. I'm trying to access it from home, i can access vicidial by yast firewall but the softphone wont.
Thank you for your help guys.
darkspawn
 
Posts: 17
Joined: Mon Sep 21, 2015 8:38 am

Re: EYEBEAM Softphone

Postby darkspawn » Mon Oct 05, 2015 5:59 pm

I am using xten eyeBeam 1.1 3004t stamp 16741 softphone. vicidial 6.0.3 opensuse 13.1
darkspawn
 
Posts: 17
Joined: Mon Sep 21, 2015 8:38 am

Re: EYEBEAM Softphone

Postby boiken » Tue Oct 06, 2015 5:48 am

What are you trying to say, that your softphone cant connect to your server ???
What error does it show ?
CONTACT US
Vicidial Support
https://www.fiverr.com/share/rxDY0x
boiken
 
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Location: World

Re: EYEBEAM Softphone

Postby darkspawn » Tue Oct 06, 2015 9:45 am

Yes sir, my softphone cant connect to the server. im accessing it at home from our office. i was able to access the vicidial but i cant access the softphone. i already registered my IP to yast firewall of web server, should i also register it to telephony server?
It says "log in failed: request time-out"
darkspawn
 
Posts: 17
Joined: Mon Sep 21, 2015 8:38 am


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