Good day. I would like to ask for your assistance regarding my recording problem.
Thing is, after the call ended, I did restart the server right away. If I'm not mistaken, it takes time for the recordings to be build. Is there any way to solve this problem?
I didn't see the recordings on my /var/spool/asterisk/monitorDONE/MP3 folder
Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736 and our Asterisk version is 1.4.44-vici build 13
Vicidial No Recording
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Vicidial No Recording
by justasking » Thu Oct 29, 2015 3:06 pm
Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736 and our Asterisk version is 1.4.44-vici build 13 (1 DB, 1 WEB, 3 Telephony)
- justasking
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Re: Vicidial No Recording
by ClearCall » Mon Nov 02, 2015 3:03 pm
Are you having an issue finding one particular call only? There are other folders within that directory that have the original unprocessed files.
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Re: Vicidial No Recording
by justasking » Tue Nov 03, 2015 9:22 am
ClearCall wrote:Are you having an issue finding one particular call only? There are other folders within that directory that have the original unprocessed files.
Yes. I'm having trouble finding a recording for one call. Are you talking about the ORIG directory under /var/spool/asterisk/monitorDONE ? I already checked that directory but I didn't find the recording I was looking for. But I can see other calls / recordings that the agent dialed on the same day
Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736 and our Asterisk version is 1.4.44-vici build 13 (1 DB, 1 WEB, 3 Telephony)
- justasking
- Posts: 43
- Joined: Tue Sep 08, 2015 10:26 pm
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