Recycle numbers

[GESTi]

Hello!
I wanna add again some numbers ass new so it can be called again but i get confused at Lead Recycling cause i do not know how to do it.. :/
I was used to do it with sql query on database but i have lost it and i wanna do from Lead Recycling
any help please...

[ClearCall]

You should not reset a lead's status to new to call it again. The campaign has a list of dial statuses and you can add Answering Machine, Busy, No Answer, etc to the list of dialable statuses. Each time you set Reset Lead-Called-Status to Yes for a particular list or if you have Lead Recycling set up the dialer will look for those leads that match any of the dial statusesto call them.

[GESTi]

Thank you for your help but still i have something i need help
you are telling me that the in ''Lead Recycling'' statuses that are set to ''Yes'' will be called again?

for example in my case (there is a screenshot link) statuses like: B, DROP, N, NA, NI will be called again
http :// postimg . org /image/a1n25zb5j/

[ClearCall]

If you go to CAMPAIGNS and select one on your campaigns, in the Basic View you should see (depending on your version):
Campaign ID
Campaign Name
Campaign Description
.
.
.
Dial Status 1: NEW - New Lead
Dial Status 2: A - Answering Machine
Dial Status 3: AA - Answering Machine Auto

etc. Directly below that there is "Add A Dial Status to Call:" that you use to add dial statuses for the campaign to know which leads you want to dial.

Which dial statuses do you have set for your campaign?

[GESTi]

Thank you very much for your help now i totally understand it