Sip trunk by extension and campaign (multi tenant)

[Jack7]

Hi,

I'll post all my specs if really required but this is related to a dialplan design so not sure its needed.

I want to choose a sip trunk based on the extension when manually dialing from a phone/softphone and by campaign if using predictive.

This is in the effort to separate the billing.

If its easy enough please share how you would achieve this.

[ClearCall]

In each campaign you can set the dial prefixes to use specific carriers. You can have carrier 1 set up with exten => _5. and campaign 1 set to use dial prefix 5 then have carrier 2 set up with exten => _6. and campaign 2 set to use dial prefix 6 and so on. When placing a call directly from the softphone as opposed to through the Vicidial agent interface just make sure to use the correct prefix depending on which carrier you want to use.
Hope that helps.

[Jack7]

HI,

This has helped and was what I was thinking, for campaign I would use prefix and for manually dialing I would use the source extension which gets shown.

Am I wrong about the part where we can use the source extension to choose the carrier and if not what would the string look like?