All installation and configuration problems and questions
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by boiken » Sat Nov 21, 2015 8:40 am
Hello everybody !
Im trying to make cluster for 150 agents.
The think that im not clear is the configuration of the WebServers.
I want to make a cluster of 1 DB+2 Web+ 8 Telephony Servers.
I have read in the forum about webserver load balanging.
How can this be done ? And after it is done how does the user and the adminitrator login ? Because the webservers will have 2 different IPs.
Thanks
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boiken
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by mflorell » Sat Nov 21, 2015 9:59 am
As long as you are using a PHP-caching engine(like eacellerator), you shouldn't need two web servers for 150 agents.
As for how load balancing works, we usually set them up with a minimum of 3 servers: 1 Apache mod-proxy server that handles the admin web, and 2 child webservers that the master sends web traffic to for agent web connections.
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by boiken » Sun Nov 22, 2015 5:59 pm
Thanks for your answer Matt!
In my experience it happens that most of the agents get to know the supervisors credentials (have the right to see the real time) and they open the real time too.
Normally this influence on the load of the server or not ?
Thanks
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by boiken » Tue Dec 01, 2015 7:22 am
What if i have about 200 agents ?
Can i make it with only one webserver ?
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by mflorell » Tue Dec 01, 2015 9:23 am
It's possible, but you should have a backup web server you can direct agents to if you hit 200 agents.
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