We are experiencing HUGE problems.
Reps are being paused and calls are being dropped mid calls! Can we have some correspondence for a solution please!
reps pausing and dropped calls
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reps pausing and dropped calls
by TEnCalls » Fri Nov 27, 2015 1:56 pm
- TEnCalls
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Re: reps pausing and dropped calls
by proper » Sun Dec 06, 2015 9:18 pm
Without any details about your system it is impossible to help.
Most likely you are experiencing Database congestion, if your dialer has been working for over a year or more without maintenance, logs grow to extent where system has trouble getting things done on time.
I recommend you get someone to look at your database.
Most likely you are experiencing Database congestion, if your dialer has been working for over a year or more without maintenance, logs grow to extent where system has trouble getting things done on time.
I recommend you get someone to look at your database.
- proper
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- Joined: Sun Dec 06, 2015 7:25 pm
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