Greetings!
in Campaigns, when I choose "AGENT_PHONE" in "3-Way Call Outbound CallerID", the agent's phone number displays on the phone called when doing a 3-way call.
but when I choose "AGENT_PHONE" in "Manual Dial CID", the word "asterisk" displays on the phone called instead of the agent's phone number when manual dialing or fast dialing.
How do i configure this so it would display the phone number?
Thank you in advance.
VERSION: 2.12-520a
BUILD: 151125-0010
© 2015 ViciDial Group
Version: 2.12b0.5
SVN Version: 2416
DB Schema Version: 1437
Asterisk 1.8.32.3-vici,
MANUAL DIAL CID: AGENT_PHONE displays "asterisk"
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
MANUAL DIAL CID: AGENT_PHONE displays "asterisk"
by lanerfy11 » Tue Dec 15, 2015 9:22 pm
- lanerfy11
- Posts: 20
- Joined: Fri Sep 11, 2015 12:22 am
Re: MANUAL DIAL CID: AGENT_PHONE displays "asterisk"
by rjmankind » Thu Jan 21, 2016 2:01 am
I am also experiencing this problem. Please assist us vicimasters.
- rjmankind
- Posts: 7
- Joined: Fri Sep 11, 2015 5:11 am
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 108 guests