How set status MLINAT when get incoming call?

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

How set status MLINAT when get incoming call?

Postby areon » Thu Dec 24, 2015 7:28 am

Hi all!
Guys, i need help.
I know, how worked MLINAT and when he is be set, but i have task: i have one client with a bunch of phone numbers (5 entries in the vicidial_list with single vendor_lead_code). I want implement outbound calls by all the rules multi_lead (VLC hopper dup check = y, etc.), but in my campaign, suddenly, comes call from one of this phones of this client. I agree with him, we solved all questions, hangup, set status Sale, but he unfortunately does not close by MLINAT, ie, in the outbound list he remains and I had to call him, even though we have talked. How to solve this problem?

My config:
1) VERSION OF VICIDIAL
VERSION: 2.12-523a
2) LOADAVG
0-5%
3) SERVER SPECS
RAM-2GB/HDD 40G/1CPU – 1GHZ
4) CODECS USED
ULAW,ALAW,GSM
5) VOIP OR PSTN
Sip trunk
6) OS
CENTOS 6.6 -2.6.32-504.30.3.EL6.X86_64
ALL IN ONE SERVER.
Install Method = Manual by striker24x7.blogspot
areon
 
Posts: 59
Joined: Tue Sep 08, 2015 7:17 am

Re: How set status MLINAT when get incoming call?

Postby mflorell » Thu Dec 24, 2015 7:59 am

Try using the "agc/deactivate_lead.php" script in the Dispo Call URL for your inbound groups.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: How set status MLINAT when get incoming call?

Postby areon » Fri Dec 25, 2015 2:49 am

Perhaps this is the best solution. Thank you!
Topic can be closed.
areon
 
Posts: 59
Joined: Tue Sep 08, 2015 7:17 am


Return to Support

Who is online

Users browsing this forum: Majestic-12 [Bot] and 64 guests