Hi all, can anyone help me I want to customise my agent screen so its a total different layout and maybe add a chat box so managers can talk to agents.
Please get in touch asap.
Mickey
Customise agent screen
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
3 posts
• Page 1 of 1
Customise agent screen
by mickeymall » Wed Dec 30, 2015 1:37 pm
- mickeymall
- Posts: 1
- Joined: Wed Dec 30, 2015 1:35 pm
Re: Customise agent screen
by mflorell » Wed Dec 30, 2015 2:02 pm
There is already chat as an option in the agent screen, this was added a few weeks ago.
As for a totally different layout, the code is open-source, so if you can rearrange PHP/Javascript/HTML, then you can customize it in any way you like.
As for a totally different layout, the code is open-source, so if you can rearrange PHP/Javascript/HTML, then you can customize it in any way you like.
- mflorell
- Site Admin
- Posts: 18383
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
Re: Customise agent screen
by mflorell » Sun Jan 03, 2016 5:16 pm
If you would like help making changes to the agent screen, just send an email to sales@vicidial.com with exactly what you want to change, and we can send you a quote for the project.
- mflorell
- Site Admin
- Posts: 18383
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
3 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 44 guests