ERROR: server(XXX.XXX.XXX.) does not match sounds web server

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ERROR: server(XXX.XXX.XXX.) does not match sounds web server

Postby davesdatasystems » Mon Feb 22, 2016 5:42 pm

I know i am missing something simple, most of the time it is. So i am back again. As the title says

ERROR: server(XXX.XXX.XXX.XXX) does not match sounds web server ip(172.16.0.100)

When i try to connect to the audio store. The ip address to the server is showing the outside(public address) How do i get it to set and stay at the 172.16.0.100. I have already looked at a few subjects on this

http://striker24x7.blogspot.com/2014/06 ... white.html and
viewtopic.php?f=4&t=28316

The container is there in srv/www/htdocs and is correct with that long weird name. I fixed this before, but i do not recall how i fixed it. Thanks for any help you can give.

I guess i need to add this is different then my name server. DO not recall the computer stats but it is the Vicibox_v.6.0.x86_64-6.0.4.preload.iso
VICIBOX V10 installed via USB
VERSION: 2.14b0.5
BUILD: 220831-0850
Asterisk 13.38.2-vici
SVN: 3641 (at time of this signature edit)
Custom PC
No Extra Software After Installation
davesdatasystems
 
Posts: 132
Joined: Thu Aug 25, 2011 11:39 am

Re: ERROR: server(XXX.XXX.XXX.) does not match sounds web se

Postby williamconley » Mon Feb 22, 2016 6:10 pm

Admin -> System Settings -> Sounds Web Server

This setting must match the URL you use to access the server when you try to go to the Audio Store. Internal/external/whatever: if it does not match, the Vicidial system will reject your attempt to view the audio store page.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: ERROR: server(XXX.XXX.XXX.) does not match sounds web se

Postby davesdatasystems » Mon Feb 22, 2016 6:17 pm

O OK, so my issue is i am trying to access it remotely, i understand now, so it just need to stay as is.
VICIBOX V10 installed via USB
VERSION: 2.14b0.5
BUILD: 220831-0850
Asterisk 13.38.2-vici
SVN: 3641 (at time of this signature edit)
Custom PC
No Extra Software After Installation
davesdatasystems
 
Posts: 132
Joined: Thu Aug 25, 2011 11:39 am

Re: ERROR: server(XXX.XXX.XXX.) does not match sounds web se

Postby williamconley » Mon Feb 22, 2016 6:22 pm

You could set it to a domain name that resolve to a local IP (when you're in the office) and a public IP (when you're not). When you are using DNS, you can "lie" to your local computer by setting your hosts file to override the public DNS entry fairly easily.

Works very well IF you own a domain, of course. LOL
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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