Server Timezone per USER GROUP

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Server Timezone per USER GROUP

Postby rrb555 » Thu Mar 10, 2016 2:07 am

Hi,

I am wondering if this is done already, is there any timezone configuration per user group? like for example, SUP1 is using timezone EST and no problem pulling out report but SUP2 is having problem pulling out reports since that Sup is using a different timezone like Singapore time GMT +8. SUP2 agents are calling during daytime GMT +8 time zone

So basically i would love to have Default Local GMT setting per user group.

ViciBox Redux v.5.0.2-130821
VERSION: 2.12-531a
BUILD: 160101-0928
© 2016 ViciDial Group
No other hardware
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines

Re: Server Timezone per USER GROUP

Postby mflorell » Thu Mar 10, 2016 9:03 am

That is not currently a feature. We usually recommend agents operate using the server's time.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 123 guests