Hi,
I want to create a survey campaign that play a voice message and if the customer press 1 the call transfer instantly (without delaying) to available agents.
is it possible ?
if it is then please guide me the steps
Survey Campg
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
Re: Survey Campg
by mflorell » Thu Mar 10, 2016 9:08 am
Yes it is. That is covered several places on this website as well as in the Manager Manual tutorials.
- mflorell
- Site Admin
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 57 guests