On my Real-Time Main Report page, for agents that are in pause It does not show exactly time of the pause but when it is going 60 sec it refresh
himself.Please help because I can not know how much seconds are in pause!!!
Error pause SEC Agents
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Error pause SEC Agents
by Toni58 » Thu Mar 17, 2016 7:36 am
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Re: Error pause SEC Agents
by udy786 » Fri Mar 18, 2016 7:31 am
What is your screen refresh Rate? Select it 4sec so your page will refresh in every 4sec.
If this not an issue then check "Agent Performance Report".
If this not an issue then check "Agent Performance Report".
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