Unable to create Campaign

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Unable to create Campaign

Postby adymeblack » Sun Mar 27, 2016 1:32 pm

I have been trying to build a sandbox install of Vicidial. Completely fresh install from both Vicibox_v.6.0.x86_64-6.0.3.iso & ViciBox_v.7.x86_64-7.0.2.iso installers.

Everything seems to run just fine, no errors or anything. But for some strange reason once i get Vicidial installed and i can log in, i have no option to create a new campaign anywhere, i can't even see the default "testcamp". Enabled all permissions for the user and admin user group.

I've installed this several times on a couple VM's and well as a couple different physical machines (most current physical machine specs below)

Ideas?

Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, 2 cores
2GB RAM
VERSION: 2.12-545a
BUILD: 160327-0145
adymeblack
 
Posts: 63
Joined: Thu Feb 13, 2014 1:14 pm

Re: Unable to create Campaign

Postby mflorell » Sun Mar 27, 2016 7:28 pm

What is the db schema version that is shown in the Admin -> System Settings?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Unable to create Campaign

Postby adymeblack » Sun Mar 27, 2016 9:52 pm

Version: 2.12b0.5
SVN Version: 2495
DB Schema Version: 1457
adymeblack
 
Posts: 63
Joined: Thu Feb 13, 2014 1:14 pm

Re: Unable to create Campaign

Postby mflorell » Mon Mar 28, 2016 1:46 am

Any errors in the apache error_log file?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Unable to create Campaign

Postby hiam » Mon Mar 28, 2016 11:17 am

i second this issue.
after a fresh install with the 6666 user, no campaign functions appear. see screenshot here http://s24.postimg.org/e24vcu93p/Screen_Shot_2016_03_28_at_12_13_08_PM.png

VERSION: 2.12-546a
BUILD: 160328-0316
Version: 2.12b0.5
SVN Version: 2496
DB Schema Version: 1457

here is the quick apache error log-

tail -f error_log
[Mon Mar 28 12:01:00.615947 2016] [mpm_prefork:notice] [pid 2955] AH00170: caught SIGWINCH, shutting down gracefully
AH00558: httpd-prefork: Could not reliably determine the server's fully qualified domain name, using 10.0.8.70. Set the 'ServerName' directive globally to suppress this message
[Mon Mar 28 12:02:04.814421 2016] [mpm_prefork:notice] [pid 1198] AH00163: Apache/2.4.16 (Linux/SUSE) OpenSSL/1.0.1i-fips configured -- resuming normal operations
[Mon Mar 28 12:02:04.814571 2016] [core:notice] [pid 1198] AH00094: Command line: '/usr/sbin/httpd-prefork -f /etc/apache2/httpd.conf -D SYSCONFIG -D SSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d/ -D SYSTEMD -D FOREGROUND'


it seems to me there might be issue with the upgrade/update. if you run update during the installation process, the interface gets updated but the campaign commands disappear. if you do not do updates, and stay with the original versions, campaign commands remain fully functioning.
hiam
 
Posts: 2
Joined: Mon Mar 28, 2016 11:09 am

Re: Unable to create Campaign

Postby darkeye08 » Tue Mar 29, 2016 2:05 am

Hi Good day!

Have you updated the svn to the latest version? I have read that you must downgrade your svn to solve this issue. You can look below URL for this.

viewtopic.php?f=4&t=35482


Hope this can help you. Cheers! :)
darkeye08
 
Posts: 62
Joined: Tue Mar 03, 2015 6:39 am
Location: Cebu City, Philippines, 6000


Return to Support

Who is online

Users browsing this forum: No registered users and 58 guests