Rebuild dahdi after server Update

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Rebuild dahdi after server Update

Postby kieran333 » Wed Apr 06, 2016 8:47 am

Hi all,

Whenever I update the OS server packages / security updates dahdi always needs to be rebuilt otherwise agents are unable to log in successfully.

Has anybody else experienced this issue? If so, I would appreciate any guidance.

Best regards
kieran333
 
Posts: 21
Joined: Thu Nov 20, 2014 11:18 am

Re: Rebuild dahdi after server Update

Postby Merchant007 » Wed Apr 06, 2016 11:38 pm

normal update i did face this issue , agents were not able to login / asterisk not starting when i manually started from shell still it wasnt dialing ,i reinstalled vicidial after that
VERSION: 2.12-548a
BUILD: 160331-2204
asterisk 11.21.0-vici
Revision:2504
Merchant007
 
Posts: 58
Joined: Sat Oct 03, 2015 11:34 am

Re: Rebuild dahdi after server Update

Postby williamconley » Wed Apr 06, 2016 11:49 pm

kieran333 wrote:Hi all,

Whenever I update the OS server packages / security updates dahdi always needs to be rebuilt otherwise agents are unable to log in successfully.

Has anybody else experienced this issue? If so, I would appreciate any guidance.

Best regards

That's because DAHDI is a kernel module. When you alter the kernel (via package updates), dahdi has to be rebuilt to match it. Never gonna change. 8-)

Stop updating your packages. White list lockdown your server and stop messing with it when it's working.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Location: Davenport, FL (By Disney!)

Re: Rebuild dahdi after server Update

Postby Merchant007 » Thu Apr 07, 2016 2:08 am

williamconley wrote:
kieran333 wrote:Hi all,

Whenever I update the OS server packages / security updates dahdi always needs to be rebuilt otherwise agents are unable to log in successfully.

Has anybody else experienced this issue? If so, I would appreciate any guidance.

Best regards

That's because DAHDI is a kernel module. When you alter the kernel (via package updates), dahdi has to be rebuilt to match it. Never gonna change. 8-)

Stop updating your packages. White list lockdown your server and stop messing with it when it's working.

yes learned the hard way and now updating only vicidial via svc after few days new svc is released (so incase if there is any issue with svc it will b reported by others or test in vm before updating)
VERSION: 2.12-548a
BUILD: 160331-2204
asterisk 11.21.0-vici
Revision:2504
Merchant007
 
Posts: 58
Joined: Sat Oct 03, 2015 11:34 am

Re: Rebuild dahdi after server Update

Postby williamconley » Thu Apr 07, 2016 9:30 am

Once again: There's NO reason to continually update. Maybe monthly. I'd recommend doing it only during holidays (so there's nobody working and you can test easily). New features don't come out that often.

You're just makin' "busy work". If you have your system whitelist locked, it's secure. No reason to make extra work.

I'm gonna bet you have a nice College Degree. Dunno why, just get that impression. 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Rebuild dahdi after server Update

Postby kieran333 » Thu Apr 07, 2016 11:03 am

Thanks for your replies. I like to update the packages as some of the servers are net facing (whitelist isn't possible for some clients).

Working in security, i'm always paranoid :D

@williamconley, no college degree - started working in IT just as I finished school, 16 years ago.

Again, thanks for the replies.
kieran333
 
Posts: 21
Joined: Thu Nov 20, 2014 11:18 am

Re: Rebuild dahdi after server Update

Postby williamconley » Thu Apr 07, 2016 11:10 am

If you have a public facing Vicidial server, you should re-think your system design. Vicidial should never be accessible to the public. Whitelist only.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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