Cannot load lead with CSV and XLS format

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Cannot load lead with CSV and XLS format

Postby ruben23 » Wed Apr 27, 2016 8:21 pm

Hi guys anyone can help, my vicidial version cannot load CSV and XlS format somehow only TEXT_TAB DELIMITED

Version: 2.12b0.5
SVN Version: 2522
DB Schema Version: 1457 WARNING: Code expects different schema:
DB Schema Update Date: 2016-04-25 11:58:24


What i might be lacking on my setup, please anyone somehow have idea why i can only upload leads Text-Tab delimited

Image
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Cannot load lead with CSV and XLS format

Postby williamconley » Fri May 13, 2016 6:43 pm

You have one version listed in your signature and another in this post. Did you upgrade the server or is this a fresh install?

When in doubt, always consider a quick SVN upgrade to see if there was a bug at the moment of your install.

When CSV fails, try loading a single record (or 10?) instead of the entire file. Also good to keep a sampler file handy for quick testing ... in case it's just your file format screwing up. Even if the sampler file is just a header record and a single lead ... just to be sure.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 82 guests