Default Cluster Inbound Settings

[iboam]

Hi There is any specific settings for inbound calls in a cluster ???

[MJCoate]

Hello,

Your question is very vague. Is there anything specific you are trying to accomplish? I would recommend in general that you set your DIDs to use "CIDLOOKUP" as their call handle method but besides that it really depends on what you're trying to do.

[iboam]

Calls drop when agent hear the "ding"

[MJCoate]

Can you provide Asterisk output from an example call that had this issue?

[iboam]

[Apr 29 10:32:08] == Using SIP RTP CoS mark 5
[Apr 29 10:32:08] -- Executing [+17864751865@trunkinbound:1] NoOp("SIP/TwilioProvider-0000003b", "Stripping + from start of number, for annoying carriers who insist") in new stack
[Apr 29 10:32:08] -- Executing [+17864751865@trunkinbound:2] Goto("SIP/TwilioProvider-0000003b", "trunkinbound,17864751865,1") in new stack
[Apr 29 10:32:08] -- Goto (trunkinbound,17864751865,1)
[Apr 29 10:32:08] -- Executing [17864751865@trunkinbound:1] NoOp("SIP/TwilioProvider-0000003b", "!,17864751865,+17863251053") in new stack
[Apr 29 10:32:08] -- Executing [17864751865@trunkinbound:2] AGI("SIP/TwilioProvider-0000003b", "agi-DID_route.agi") in new stack
[Apr 29 10:32:08] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Apr 29 10:32:09] -- <SIP/TwilioProvider-0000003b>AGI Script agi-DID_route.agi completed, returning 0
[Apr 29 10:32:09] -- Executing [99909*4***DID@default:1] Answer("SIP/TwilioProvider-0000003b", "") in new stack
[Apr 29 10:32:09] > 0x7fddec0446b0 -- Probation passed - setting RTP source address to 54.172.60.237:11380
[Apr 29 10:32:09] -- Executing [99909*4***DID@default:2] AGI("SIP/TwilioProvider-0000003b", "agi-VDAD_ALL_inbound.agi") in new stack
[Apr 29 10:32:09] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Apr 29 10:32:09] -- <SIP/TwilioProvider-0000003b> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:09] -- <SIP/TwilioProvider-0000003b> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:11] -- Started music on hold, class 'default', on SIP/TwilioProvider-0000003b
[Apr 29 10:32:14] -- Stopped music on hold on SIP/TwilioProvider-0000003b
[Apr 29 10:32:14] -- <SIP/TwilioProvider-0000003b> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:14] -- <SIP/TwilioProvider-0000003b> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:14] -- <SIP/TwilioProvider-0000003b> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:14] -- <SIP/TwilioProvider-0000003b> Playing 'generic_hold.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:20] == Manager 'sendcron' logged on from 127.0.0.1
[Apr 29 10:32:20] -- Executing [010*001*020*036*78600051@default:1] Goto("Local/010*001*020*036*78600051@default-00000009;2", "default,78600051,1") in new stack
[Apr 29 10:32:20] -- Goto (default,78600051,1)
[Apr 29 10:32:20] -- Executing [78600051@default:1] MeetMe("Local/010*001*020*036*78600051@default-00000009;2", "8600051,Fq") in new stack
[Apr 29 10:32:20] > Channel Local/010*001*020*036*78600051@default-00000009;1 was answered
[Apr 29 10:32:20] -- Executing [83047777777777@vicidial-auto:1] Answer("Local/010*001*020*036*78600051@default-00000009;1", "") in new stack
[Apr 29 10:32:20] -- Executing [83047777777777@vicidial-auto:2] Playback("Local/010*001*020*036*78600051@default-00000009;1", "ding") in new stack
[Apr 29 10:32:20] -- <Local/010*001*020*036*78600051@default-00000009;1> Playing 'ding.gsm' (language 'en')
[Apr 29 10:32:20] -- Executing [83047777777777@vicidial-auto:3] Hangup("Local/010*001*020*036*78600051@default-00000009;1", "") in new stack
[Apr 29 10:32:20] == Spawn extension (vicidial-auto, 83047777777777, 3) exited non-zero on 'Local/010*001*020*036*78600051@default-00000009;1'
[Apr 29 10:32:20] -- Executing [h@vicidial-auto:1] AGI("Local/010*001*020*036*78600051@default-00000009;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Apr 29 10:32:20] -- <Local/010*001*020*036*78600051@default-00000009;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Apr 29 10:32:20] == Spawn extension (default, 78600051, 1) exited non-zero on 'Local/010*001*020*036*78600051@default-00000009;2'
[Apr 29 10:32:20] -- Executing [h@default:1] AGI("Local/010*001*020*036*78600051@default-00000009;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Apr 29 10:32:20] -- <Local/010*001*020*036*78600051@default-00000009;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Apr 29 10:32:21] -- <SIP/TwilioProvider-0000003b> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:21] -- <SIP/TwilioProvider-0000003b> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Apr 29 10:32:21] -- <SIP/TwilioProvider-0000003b>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Apr 29 10:32:21] -- Executing [99909*4***DID@default:3] Hangup("SIP/TwilioProvider-0000003b", "") in new stack
[Apr 29 10:32:21] == Spawn extension (default, 99909*4***DID, 3) exited non-zero on 'SIP/TwilioProvider-0000003b'
[Apr 29 10:32:21] -- Executing [h@default:1] AGI("SIP/TwilioProvider-0000003b", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Apr 29 10:32:21] -- <SIP/TwilioProvider-0000003b>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Apr 29 10:32:21] == Manager 'sendcron' logged off from 127.0.0.1

[iboam]

It was something wrong in [trunkinbound] it's working right now ...