1) Welcome to the Party!
2) As you are obviously new here, I have some suggestions to help us all help you:
When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).
This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)
You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.
If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.
Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600
3) Nothing in this entry shows an "error". You only posted part of the entry. You should post everything that happened from the moment you began login up to the "Playing 'conf-onlyperson.gsm'". According to this entry, you answered a phone call on extension cc308.
Hakim.amza wrote:help, PLZ
when I log in as an agent, I have this error message and I do not receive any calls
> Channel SIP/cc308-0000009a was answered.
[May 13 19:22:25] -- Executing [8600051@default:1] MeetMe("SIP/cc308-0000009a", "8600051,F") in new stack
[May 13 19:22:25] == Parsing '/etc/asterisk/meetme.conf': [May 13 19:22:25] == Found
[May 13 19:22:25] == Parsing '/etc/asterisk/meetme-vicidial.conf': [May 13 19:22:25] == Found
[May 13 19:22:25] -- Created MeetMe conference 1023 for conference '8600051'
[May 13 19:22:25] -- <SIP/cc308-0000009a> Playing 'conf-onlyperson.gsm' (language 'en')
4) Have you used the Vicidial Manager's Manual to set up your system? If so ... did you Skip any pages? What page are you on?