" i am sorry that's not a correct extension" problem

[YETI PANAM]

Hello everybody

i try to install goautodial..

when i log my agent → zoiper «  you are currently the only person .. » works
when i « dial next » → «  i am sorry that's not a correct extension » no "live call"

My configuration
GoAutoDial CE 2.1 (from iso) no modification

Carrier ID : OVH
carrier name : ovh

[goautodial]
disallow=all
allow=g729
allow=gsm
allow=ulaw
type=friend
secret=wYAXXX
username=
host=sip3.ovh.fr
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
XXX:wYAXXX@sip3.ovh.fr:5060/XXX (login password are wrong)

i try to call numbers (in france) ext is 0033 such 001 for us

exten => _933XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _933XXXXXXXXX,2,Dial(SIP/${EXTEN:1}@goautodial,,tTo)
exten => _933XXXXXXXXX,3,Hangup

DIAL PREFIX 933 (in campaign)

in csv file all numbers are this way ->



here is my cli :


May 29 09:40:05] VERBOSE[14034] logger.c: [May 29 09:40:05] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:07] VERBOSE[14295] logger.c: [May 29 09:40:07] == Parsing '/etc/asterisk/manager.conf': [May 29 09:40:07] VERBOSE[14295] logger.c: [May 29 09:40:07] Found
[May 29 09:40:07] VERBOSE[14295] logger.c: [May 29 09:40:07] == Manager 'sendcron' logged on from 127.0.0.1
[May 29 09:40:07] VERBOSE[14295] logger.c: [May 29 09:40:07] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:11] VERBOSE[14456] logger.c: [May 29 09:40:11] == Parsing '/etc/asterisk/manager.conf': [May 29 09:40:11] VERBOSE[14456] logger.c: [May 29 09:40:11] Found
[May 29 09:40:11] VERBOSE[14456] logger.c: [May 29 09:40:11] == Manager 'sendcron' logged on from 127.0.0.1
[May 29 09:40:11] VERBOSE[12704] logger.c: [May 29 09:40:11] == Spawn extension (default,, 1) exited non-zero on 'Local/@default-9147,2'
[May 29 09:40:11] VERBOSE[12704] logger.c: [May 29 09:40:11] -- Executing [h@default:1] DeadAGI("Local/@default-9147,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 29 09:40:11] VERBOSE[12704] logger.c: [May 29 09:40:11] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 29 09:40:11] VERBOSE[12706] logger.c: [May 29 09:40:11] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/@default-9147,1'
[May 29 09:40:11] VERBOSE[12706] logger.c: [May 29 09:40:11] -- Executing [h@default:1] DeadAGI("Local/@default-9147,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 29 09:40:11] VERBOSE[12706] logger.c: [May 29 09:40:11] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 29 09:40:13] VERBOSE[14456] logger.c: [May 29 09:40:13] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:15] VERBOSE[14481] logger.c: [May 29 09:40:15] == Parsing '/etc/asterisk/manager.conf': [May 29 09:40:15] VERBOSE[14481] logger.c: [May 29 09:40:15] Found
[May 29 09:40:15] VERBOSE[14481] logger.c: [May 29 09:40:15] == Manager 'sendcron' logged on from 127.0.0.1
[May 29 09:40:15] VERBOSE[12663] logger.c: [May 29 09:40:15] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/b'
[May 29 09:40:15] VERBOSE[12663] logger.c: [May 29 09:40:15] -- Executing [h@default:1] DeadAGI("SIP/b", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[May 29 09:40:15] VERBOSE[12663] logger.c: [May 29 09:40:15] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 29 09:40:15] VERBOSE[14483] logger.c: [May 29 09:40:15] == Parsing '/etc/asterisk/manager.conf': [May 29 09:40:15] VERBOSE[14483] logger.c: [May 29 09:40:15] Found
[May 29 09:40:15] VERBOSE[14483] logger.c: [May 29 09:40:15] == Manager 'sendcron' logged on from 127.0.0.1
[May 29 09:40:15] VERBOSE[14484] logger.c: [May 29 09:40:15] -- Executing [@default:1] MeetMeAdmin("Local/@default-1194,2", "8600051|K") in new stack
[May 29 09:40:15] WARNING[14484] app_meetme.c: Conference number '8600051' not found!
[May 29 09:40:15] VERBOSE[14484] logger.c: [May 29 09:40:15] -- Executing [@default:2] Hangup("Local/@default-1194,2", "") in new stack
[May 29 09:40:15] VERBOSE[14484] logger.c: [May 29 09:40:15] == Spawn extension (default,, 2) exited non-zero on 'Local/@default-1194,2'
[May 29 09:40:15] VERBOSE[14484] logger.c: [May 29 09:40:15] -- Executing [h@default:1] DeadAGI("Local/@default-1194,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[May 29 09:40:15] VERBOSE[14484] logger.c: [May 29 09:40:15] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 29 09:40:17] VERBOSE[14481] logger.c: [May 29 09:40:17] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:17] VERBOSE[14483] logger.c: [May 29 09:40:17] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:19] VERBOSE[14503] logger.c: [May 29 09:40:19] == Parsing '/etc/asterisk/manager.conf': [May 29 09:40:19] VERBOSE[14503] logger.c: [May 29 09:40:19] Found
[May 29 09:40:19] VERBOSE[14503] logger.c: [May 29 09:40:19] == Manager 'sendcron' logged on from 127.0.0.1
[May 29 09:40:21] VERBOSE[14503] logger.c: [May 29 09:40:21] > Channel SIP/c was answered.
[May 29 09:40:21] VERBOSE[14514] logger.c: [May 29 09:40:21] -- Executing [8600051@default:1] MeetMe("SIP/c", "8600051|F") in new stack
[May 29 09:40:21] VERBOSE[14514] logger.c: [May 29 09:40:21] == Parsing '/etc/asterisk/meetme.conf': [May 29 09:40:21] VERBOSE[14514] logger.c: [May 29 09:40:21] Found
[May 29 09:40:21] VERBOSE[14514] logger.c: [May 29 09:40:21] == Parsing '/etc/asterisk/meetme-vicidial.conf': [May 29 09:40:21] VERBOSE[14514] logger.c: [May 29 09:40:21] Found
[May 29 09:40:21] VERBOSE[14514] logger.c: [May 29 09:40:21] -- Created MeetMe conference 1023 for conference '8600051'
[May 29 09:40:21] DEBUG[14514] rtp.c: RTP Transmission error of packet 65465 to 88.190.49.27:8004: Network is unreachable
[May 29 09:40:21] VERBOSE[14514] logger.c: [May 29 09:40:21] -- Playing 'conf-onlyperson' (language 'en')
[May 29 09:40:23] VERBOSE[14503] logger.c: [May 29 09:40:23] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:25] VERBOSE[14534] logger.c: [May 29 09:40:25] == Parsing '/etc/asterisk/manager.conf': [May 29 09:40:25] VERBOSE[14534] logger.c: [May 29 09:40:25] Found
[May 29 09:40:25] VERBOSE[14534] logger.c: [May 29 09:40:25] == Manager 'sendcron' logged on from 127.0.0.1
[May 29 09:40:25] VERBOSE[14535] logger.c: [May 29 09:40:25] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-6ce0,2", "8600051|F") in new stack
[May 29 09:40:25] VERBOSE[14534] logger.c: [May 29 09:40:25] > Channel Local/8600051@default-6ce0,1 was answered.
[May 29 09:40:25] VERBOSE[14536] logger.c: [May 29 09:40:25] == Starting Local/8600051@default-6ce0,1 at default,,1 failed so falling back to exten 's'
[May 29 09:40:25] VERBOSE[14536] logger.c: [May 29 09:40:25] == Starting Local/8600051@default-6ce0,1 at default,s,1 still failed so falling back to context 'default'
[May 29 09:40:25] VERBOSE[14536] logger.c: [May 29 09:40:25] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-6ce0,1
[May 29 09:40:25] VERBOSE[14536] logger.c: [May 29 09:40:25] -- Executing [i@default:1] Playback("Local/8600051@default-6ce0,1", "invalid") in new stack
[May 29 09:40:25] VERBOSE[14536] logger.c: [May 29 09:40:25] -- Playing 'invalid' (language 'en')
[May 29 09:40:25] WARNING[14536] file.c: Unexpected control subclass '-1'
[May 29 09:40:25] WARNING[14536] file.c: Unexpected control subclass '-1'
[May 29 09:40:26] VERBOSE[14543] logger.c: [May 29 09:40:26] == Parsing '/etc/asterisk/manager.conf': [May 29 09:40:26] VERBOSE[14543] logger.c: [May 29 09:40:26] Found
[May 29 09:40:26] VERBOSE[14543] logger.c: [May 29 09:40:26] == Manager 'sendcron' logged on from 127.0.0.1
[May 29 09:40:26] VERBOSE[14546] logger.c: [May 29 09:40:26] -- Executing [@default:1] MeetMe("Local/@default-3f1a,2", "8600051|Fmq") in new stack
[May 29 09:40:26] VERBOSE[14543] logger.c: [May 29 09:40:26] > Channel Local/@default-3f1a,1 was answered.
[May 29 09:40:26] VERBOSE[14547] logger.c: [May 29 09:40:26] -- Executing [8309@default:1] Answer("Local/@default-3f1a,1", "") in new stack
[May 29 09:40:26] VERBOSE[14547] logger.c: [May 29 09:40:26] -- Executing [8309@default:2] Monitor("Local/@default-3f1a,1", "wav|_") in new stack
[May 29 09:40:26] VERBOSE[14547] logger.c: [May 29 09:40:26] -- Executing [8309@default:3] Wait("Local/@default-3f1a,1", "3600") in new stack
[May 29 09:40:27] VERBOSE[14534] logger.c: [May 29 09:40:27] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:28] VERBOSE[14543] logger.c: [May 29 09:40:28] == Manager 'sendcron' logged off from 127.0.0.1
[May 29 09:40:30] VERBOSE[14536] logger.c: [May 29 09:40:30] == Auto fallthrough, channel 'Local/8600051@default-6ce0,1' status is 'UNKNOWN'
[May 29 09:40:30] VERBOSE[14536] logger.c: [May 29 09:40:30] -- Executing [h@default:1] DeadAGI("Local/8600051@default-6ce0,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 29 09:40:30] VERBOSE[14536] logger.c: [May 29 09:40:30] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 29 09:40:30] VERBOSE[14535] logger.c: [May 29 09:40:30] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-6ce0,2'
[May 29 09:40:30] VERBOSE[14535] logger.c: [May 29 09:40:30] -- Executing [h@default:1] DeadAGI("Local/8600051@default-6ce0,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 29 09:40:30] VERBOSE[14535] logger.c: [May 29 09:40:30] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

Is there anybody to help me ?
Thank you for your help !

[williamconley]

According to your example, the dial string does not match an entry in [default] context. Since there is no match, asterisk changes to extension "s" (start) to signify that it could not find a matching dial pattern string.

Campaign Dial Prefix + Lead Dial Code + Lead Phone Number = Dial string

According to your example, the resulting Dial string must match 933XXXXXXXXX

[YETI PANAM]

Thank you William for your feedback !
all my phone numbers on csv are 1XXXXXXXX ....
my campaign dial prefix is 933 and also lead dial code is 33....

if understand you well :
i have to switch the campaign dial prefix to 9 and keep 33 for the lead dial code to get 933XXXXXXXXX ?

[williamconley]

Challenge: if the numbers all have "1" in front of them (which might be the dial code IF you were dialing domestically), you'll need to remove the "1" since you are apparently NOT dialing domestically.

Thus:

Code: Select all

exten => _9331XXXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9331XXXXXXXX.,2,Dial(SIP/33${EXTEN:4}@goautodial,,tTo)
exten => _9331XXXXXXXX.,3,Hangup
exten => _933XXXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _933XXXXXXXX.,2,Dial(SIP/${EXTEN:1}@goautodial,,tTo)
exten => _933XXXXXXXX.,3,Hangup

This allows future numbers to be loaded without the "1" included in the phone number, but removes the "1" if it's already there. Also, not sure about the length of the dial string, so we allow "at least" this many digits, but more is OK.

Of course, I have no idea of "33" country code uses a domestic long distance code of "1" like we do in the US, so that could all be wrong. *)