Integration freepbx vicidial

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Integration freepbx vicidial

Postby cvillarreal77 » Wed Jun 01, 2016 3:18 pm

hy.

do you know something for the integration vicidial with freepbx ?

:)
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Re: Integration freepbx vicidial

Postby rrb555 » Mon Jun 06, 2016 7:31 pm

And why do you need to integrate it with Freepbx?
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Re: Integration freepbx vicidial

Postby williamconley » Sun Jun 12, 2016 5:59 pm

cvillarreal77 wrote:hy.

do you know something for the integration vicidial with freepbx ?

:)

It's not really going to be an "integration" is it? You just want to transfer calls between these two servers. But there are so many different methods and reasons to transfer calls between Vicidial and FreePBX, that it's unlikely anyone would take the time to list all possible methods in detail based on a one line "help" request.

Are you trying to allow agents to use their FreePBX-registered soft phones to log in to Vicidial?

Or allow agents to transfer calls to non-vicidial users who are using FreePBX?

Or make outbound calls generate through a FreePBX system that is already connected to a Carrier (or has specific hardware to interconnect with a PRI/T1)?

Or push inbound calls from FreePBX to Vicidial's inbound groups (perhaps after someone makes a choice in an IVR in FreePBX)?

Or do you want something a bit more unpredictable? Perhaps some sort of contact or data sharing between Vicidial and FreePBX? User syncing?

In summary:
rrb555 wrote:And why do you need to integrate it with Freepbx?
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