Hello guys,
When I clean a list in VICIdial lose the information (history calls) and the callbacks do not work, is that correct?
VERSION: 2.12-551a
BUILD: 160427-1656
Thank you all
Clean list and callback does not work
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Clean list and callback does not work
by Rogger » Mon Jul 11, 2016 2:53 pm
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Re: Clean list and callback does not work
by MJCoate » Mon Jul 11, 2016 3:01 pm
Hello,
That's mostly correct. Clearing a list will break callbacks to leads in it and will remove the lead data itself, however, the call history will stay in the logs. There is the ability to search log records via the lead search page so you can still see the history of the lead.
That's mostly correct. Clearing a list will break callbacks to leads in it and will remove the lead data itself, however, the call history will stay in the logs. There is the ability to search log records via the lead search page so you can still see the history of the lead.
Mike Coate | VICIdial Technical Support Staff
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