TTS Campaign

[ageraldo6326]

Hello,

I bought the Cepstral licencese for TTS but when i got the call i hear nothing.

Could you anybody help me with a basic configuration, just to be sure everything is ok.

I have this voice "Alejandra-8kHz"

Vicidial version ViciBox_v.7.x86_64-7.0.3

[williamconley]

Is your license for asterisk 11? Or asterisk 1.8? or ...

This is an Asterisk question. Asterisk is much bigger than Vicidial. It's also a Cepstrel question, and if you purchased from them I would strongly suggest that they would be obligated to support your installation in some fashion.

Next up: Cepstrel (if they have not changed it) is on a "try-before-you-buy" model. As in: You should already have a functional Cepstrel installation before you make your purchase, then the only thing you need to do is install your license to remove the annoyance notice at the front of every conversion.

I also don't see:

* Your Vicidial version With Build (Required for support on this forum)
* The Instructions you received from Cepstrel when you made your purchase (surely there was Some Form of Instruction Set?)

[ageraldo6326]

Thank you William.

Vicidial version With Build: ViciBox v.7.0.3-160505

I can generate a wav file from the linux command line

For example

swift -n Alejandra-8kHz "Rafael Perez" -o test.wav

but if i dont use the -o option i get this error:

oss_audio: failed to open audio device /dev/dsp

I sent an email about the license version, as soon as i get the answer i will let you know.

[williamconley]

Did you look at the Manager's Manual to see if there are instructions for configuring it with Vicidial?

Installing the module in asterisk is not the same as the command line. However, I believe the Vicidial installation uses the cli version so you may be good.

If it does require the asterisk module, you may find that you need to use an older version of asterisk (easiest method is to use an older Vicibox installer) if Cepstrel is not up to asterisk 11 yet. We've not had any recent installations (not since Vicibox 7/asterisk 11) so I can't render an opinion on that topic.

[ageraldo6326]

I see, do you know what script work with the TTS in vicidial?

[ageraldo6326]

Just to let you know, that everything is Ok with the integration in this version.

Basically i was missing the right to the folder /var/log/asterisk/sounds/tts

Thank you very much

[williamconley]

Just to let you know, that everything is Ok with the integration in this version.

Basically i was missing the right to the folder /var/log/asterisk/sounds/tts

Thank you very much

Excellent postback ... you would be helpful (for the next guy) to specify the exact command that fixed the permissions on that folder.

[ageraldo6326]

Ok, good.

basically it chmod 777 -R /var/log/asterisk/sounds/tts

in case the folder is not created

mkdir /var/log/asterisk/sounds/tts

and add the right with the first command.