Real Time calls today 0

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Real Time calls today 0

Postby Vince-0 » Wed Sep 07, 2016 8:37 am

Hi!

I've got a new problem with this real time report showing 0 call stats for calls today, dropped/answered, dropped percentage.

I checked the data in the table vicidial_campaign_stats and calls_today is indeed all 0's even though there are many calls today.

From past forum posts, this could be incorrect keepalives configured, which is not my case and the database tables are healthy.
I will run a full database repair during maintenance window but I don't see any tables crashed.
Apparently this started after I introduced new servers into the stack but I doubt that has anything to do with it.

Any ideas as to what could be causing these 0 stats?

Vin.
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VERSION: 2.12-552a BUILD: 160429-0835 from 6.0.4 ISO with update
Vince-0
 
Posts: 272
Joined: Fri Mar 02, 2012 4:27 pm
Location: South Africa

Re: Real Time calls today 0

Postby Vince-0 » Fri Sep 09, 2016 5:07 am

So!
I ran SVN upgrades on all the servers in this cluster and it's now displaying these stats.

Must have been a version mismatch somewhere, I'm not sure.

Vin.
Vince-0
 
Posts: 272
Joined: Fri Mar 02, 2012 4:27 pm
Location: South Africa


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