ADMIN_backup.pl --ftp-transfer not working

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ADMIN_backup.pl --ftp-transfer not working

Postby dspaan » Thu Oct 13, 2016 2:26 am

Howdy!

I am using the ADMIN_backup.pl script with FTP transfer with success on a bunch of servers but on two of them it's not possible to setup an FTP connection. This is what i get:

Image

As you can see the backup script fails to log into the FTP server (error 530) but when i manually make an FTP connection it works fine. And i'm doing this by copy pasting the login information from /etc/astguiclient.conf

The other vicidial servers i have are writing to the same FTP server and are setup in exactly the same way. Here is what i checked:

-permissions of FTP directories
-user and group ownership of directories on the FTP server
-firewall access to the FTP server (already ruled out because i can make a manual connection)

Both of the servers are Vicidial version 2.12b0.5
One is SVN 2361 and the other one is SVN 2553.

The other working Vicidial servers are the same version and have different SVN's but one of them is at SVN 2590 so i guess the version has nothing to do with it.

What am i missing here?
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
Posts: 1377
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: ADMIN_backup.pl --ftp-transfer not working

Postby MJCoate » Thu Oct 13, 2016 1:20 pm

Well, it looks like a issue with the credentials you're using. In astguiclient.conf, are your FTP login credentials set in the "VARREPORT" variables?
Mike Coate | VICIdial Technical Support Staff
MJCoate
 
Posts: 82
Joined: Wed Mar 25, 2015 1:57 pm

Re: ADMIN_backup.pl --ftp-transfer not working

Postby dspaan » Thu Oct 13, 2016 3:45 pm

Yes, i used the exact same credentials in astguiclient.conf to connect manually.
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
Posts: 1377
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands


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