Vicidial Recording Location

[rbbumanlag]

Hi Vicidial,

Specification:

ViciBox 6.0.4.(iso) | Asterisk 1.8.32-3-vici | VERSION: 2.12-538a BUILD: 160122-1401 | Cluster Setup | Intel(R) Xeon(R) CPU E5-2680 V3 @ 2.5GHz | 16GB DDR4 RAM | 1TB (SAS) 10kRPM |No Digium/Sangoma Hardware | No Extra Software After Installation | Virtualized on XenServer

Question:

When I go to the lead number, then check the recordings, I am able to see the recording file name under "RECORDINGS OF THIS LEAD" but I am unable to see the "LOCATION" of the recording under the Leads. When I check /var/spool/asterisk/MonitorDONE, the recording is in there.

How can I reveal/display the location of the recordings when accessing the Leads?

[rbbumanlag]

Fixed. I created a custom extension number 8309 and 8310 that conflict the existing one.

[TalkAsiaVoip]

Hello
Iam facing the same issue as you mentioned.
Please can you elaborate how to custom create extension numbers which you mentioned.
Thanks alot