caller id to match the area code of the number called

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caller id to match the area code of the number called

Postby TwistedFister » Mon Dec 12, 2016 8:13 pm

Vicibox 7.0.2 from .iso | Vicidial 2.12-557a Build 160517-1927 | Asterisk 11.21.2-vici | CLuster setup: 1 web 1 DB 6 telephony | No Digium/Sangoma Hardware | No Extra Software After Installation
and
Vicibox 7.0.3 from .iso | Vicidial 2.14-579a Build 161128-1746 | Asterisk 11.22.0-vici | CLuster setup: 1 web 1 DB 5 telephony | No Digium/Sangoma Hardware | No Extra Software After Installation


is there any way to setup outbound autodial or predictive campaigns to use a DID with the matching area code of the number being dialed? example: customer DID is 928xxxxxxx and we want to call them using a DID with 928 area code and we call all of USA and canada daily. Not looking for a "free" solution either.. any guidance or ideas greatly appreciated!
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Re: caller id to match the area code of the number called

Postby mflorell » Mon Dec 12, 2016 8:29 pm

That's what the Campaign AC-CID feature is for. It's been a part of VICIdial for years.
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Re: caller id to match the area code of the number called

Postby TwistedFister » Fri Dec 16, 2016 1:06 pm

thank you Matt .. it was right in front of my face the whole time and very easy to implement. Thanks again. Do you do any paid support? Or reccomend anyone? We are looking to find someone for future endeavors.
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Re: caller id to match the area code of the number called

Postby mflorell » Fri Dec 16, 2016 2:43 pm

Yes, of course we offer paid support!

You can email us at support@vicidial.com
or you can call us +1 863 393 9330
or go to our commercial website: http://www.vicidial.com
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