All installation and configuration problems and questions
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by standerby » Fri Jun 29, 2007 2:09 pm
I set up everything as described and add a new campaign, list, user, and phone. It looks like the system called lead automatically because the lead record marked as called even I didn't log in as agent. Also when I checked /var/log/astguiclient/action_full.xxxx it looks like this
2007-06-29 14:30:05|0|1|
Action: Originate
Exten: 8365
Context: default
Channel: Local/4109673333@default
Priority: 1
Callerid: "V0629143004000000003" <0000000000>
Timeout: 60000
Because I use SIP channel for outgoing call I suppose it shows up as sip/voip in the Channel. I don't understand this record. Any idea? Thanks.
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standerby
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by aster1 » Sun Jul 01, 2007 12:13 pm
This used to happen to me too . Calls went then agi script launched and agents never recieve calls . Are u using loopback ip for connecting to asterisk (127.0.0.1) ... It happens when you use ip 127.0.0.1 to connect to asterisk server .
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aster1
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by standerby » Mon Jul 09, 2007 11:48 am
No. I am not using 127 IP address. The problem is it looks like Aterisk is using a wrong outgoing route. How can I debug this problem? I set debug level to 10 and still can't catch the problem. Thanks.
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standerby
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by Polis_ttt » Mon Jul 09, 2007 4:35 pm
have you looked in your agiout file?
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Polis_ttt
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