Hi!
I am having a weird behaviour with hours of login time of our agents. The system show me until double hours for agent but in the morning the hours are corrects.
I take this hours to calculate SPH and stats on-line but now I cant.
VERSION: 2.12-565a
BUILD: 160827-0917
ViciBox 7.0.3
Server Dell 8GB RAm
8 Core
Any cluees?
Errors showing hours of agent
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Errors showing hours of agent
by macaruchi » Fri Jan 13, 2017 9:49 am
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ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
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Re: Errors showing hours of agent
by mflorell » Fri Jan 13, 2017 2:07 pm
There is a nightly process that corrects logging and math errors that happen during the day. The stats the next morning have been corrected.
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