Calls received in inbound below 20 seconds call

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Calls received in inbound below 20 seconds call

Postby Doug2017 » Wed Jan 25, 2017 3:54 am

How to find the reports in inbound below 20 seconds call?

I want to export list daily or monthly reports, all the calls received that are lower that 20 seconds. pls help thank you :D
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Re: Calls received in inbound below 20 seconds call

Postby mflorell » Wed Jan 25, 2017 6:50 am

Just use the Export Calls Report and sort the resulting export file by the length_in_sec column.
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Re: Calls received in inbound below 20 seconds call

Postby Doug2017 » Fri Jan 27, 2017 2:10 am

Done but it says "There are no outbound calls during this time period for these parameters " , I want a list of the total below 20secs inbound calls every month
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