Give as per sutable to the problem1

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Give as per sutable to the problem1

Postby jrshelat » Thu Jun 21, 2007 8:32 am

Hello every one,

I am using vicidial for sip calling for a long time. Last week I installed PRI (TE110P-for 30 channels) for Domestic calling.Now the problem that I am facing is when I am calling form Zap channels instead of sip I am not able to get live call indication(green light that shows 'LIVE CALL')on my ‘agc/vicidial.php’ page due to that the reporting is not done properly.Where in sip this setting is working very fine only in this particular Zap I am facing this severe problem. Should I change in my Database or in ‘vicidail.php’ page so I can come out from this problem?

Pleas help me in this meter.
Thanks in advance. :cry:
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Postby mflorell » Thu Jun 21, 2007 1:40 pm

Are you using the "o" Dial flag to when you dial out?

Do you have the call_log entry right before your Dial entry in extensions.conf?
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Not Solved

Postby jrshelat » Fri Jun 22, 2007 2:22 pm

Hello

I have check it but it is not work so plz give me to another answer
my skype id is shelat.jaimin then plz you are online then inform me
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Please Give me the Replay

Postby jrshelat » Mon Jun 25, 2007 5:51 am

my problem is as it is then plz give me the answer as soon as possible
i have to dial Zap channel but not display the live call if my extension.conf file have any change then tell me how can i change and run to PRI to Live call as been active. because my vicidial_log table entry is null then i have not display any reports. if any change into php file then tell me again.



[/code] :cry: :cry: :cry: [/code][/quote]
Last edited by jrshelat on Mon Jun 25, 2007 12:11 pm, edited 1 time in total.
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Postby gardo » Mon Jun 25, 2007 11:20 am

you don't have the call_log entry in your extensions.conf. please follow the install from scratch document and see the example configurations under the directory "conf_examples" in astguiclient.

you need to have this in your extensions.conf:

exten => h,1,DeadAGI(call_log.agi,${EXTEN}) ; DeadAGI is new
exten => h,2,DeadAGI(VD_hangup.agi,PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

also this (just a sample):

; dial a long distance outbound number
exten => _91NXXNXXXXXX,1,AGI(call_log.agi,${EXTEN})
exten => _91NXXNXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,tTo)
exten => _91NXXNXXXXXX,3,Hangup
http://goautodial.com
Empowering the next generation contact centers
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zap

Postby riddhesh » Wed Jun 27, 2007 7:03 am

Hello gardo
I tried this also i put this ' exten => _X.,3,AGI(call_log.agi,${EXTEN})' in my dial plan but when i tried for calling still its not showing 'Live call' and in asterisk CLI its showing agi("sip/1112-no,"call-log.agi:Phone number").Can i change some thing in agi script if so pls help.......
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zap

Postby riddhesh » Wed Jun 27, 2007 7:19 am

hello gardo ,can u please tell me from which part of agi script or perl script it is selecting particular channel that whether its sip,zap or iax because i am not able to find that particular file from where i can check or debug........ and please tell guide me at where i should change in that s file so it will detect channel as 'zap' please help me in my problem .............
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Postby gardo » Wed Jun 27, 2007 1:06 pm

it all depends on your extensions.conf on w/c channel you're going to use. sip, iax or zap. can you post your extensions.conf here?
http://goautodial.com
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Postby jrshelat » Fri Jul 06, 2007 3:34 am

Hello Gardo

Thank's for the replay but please give me Your E-Mail id or Chat-id or Phone no .i will contact you and send to my extension.conf file so you solve my problem as soon as possible.My E-mail id is jrshelat@hotmail.com



Regard
jaimin :roll:
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Re: zap

Postby aster1 » Fri Jul 06, 2007 12:34 pm

riddhesh wrote:Hello gardo
I tried this also i put this ' exten => _X.,3,AGI(call_log.agi,${EXTEN})' in my dial plan but when i tried for calling still its not showing 'Live call' and in asterisk CLI its showing agi("sip/1112-no,"call-log.agi:Phone number").Can i change some thing in agi script if so pls help.......



exten => _X.,3,AGI(call_log.agi,${EXTEN})

It should be
exten => _X.,1,AGI(call_log.agi,${EXTEN})

First call agi and in 2 call dial and in 3 do hangup . This might be a problem
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