Callbacks not porting to other campaign

[marcin]

In this installation I use latest vicibox iso:
VERSION: 2.14-592a
BUILD: 170221-1542
And the issue I am having :
Agent sets callback in 1 campaign and when he/she logs on to other the callbacks from 1 campaign do not shows.

I have been searching for the solution in forum , but was unable to find it.

[mflorell]

There's a setting to change that in System Settings:

Agent Only Callback Campaign Lock -This option defines whether AGENTONLY callbacks are locked to the campaign that the agent originally created them under. Setting this to 1 means that the agent can only dial them from the campaign they were set under, 0 means that the agent can access them no matter what campaign they are logged into. Default is 1.

[marcin]

Thank you.