problem creating campaigns

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problem creating campaigns

Postby recin » Tue Jul 10, 2007 6:51 am

I have vicidial running.
When I go to create a campaign it doesn't seem to be problems, but when i go to the show campaign option, it's empty, vicidial don't create campaigns.
What would be the problem?
recin
 
Posts: 10
Joined: Fri Jun 08, 2007 5:50 am

Postby Polis_ttt » Tue Jul 10, 2007 2:36 pm

please check your database privilegies for the user u use, default cron/1234, then make shore that you got access to create new campaing with that user under user-settings in vicidial-admin-area.

If not woring, please post you mysql, php and vicidial/astguiclient versions here. And if you do have some other input. Maby you can see what's wrong in mysql-access-logfile?
Polis_ttt
 
Posts: 51
Joined: Thu Apr 26, 2007 9:46 am
Location: Sweden

Postby recin » Wed Jul 11, 2007 1:47 am

thans for your response.
I forgot to post the message vicidial show me when I try to create the campaign:
Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /var/www/vicidial/admin.php on line 7643.
I have:
Ubuntu 7.04
MySQL 5.0.38
PHP 5.2.1
Vicidial 2.0.4-102

I use the default user in the manual (6666 pass 1234). He's level 9 and i set all his privileges to one.
I think i've access to the mysql database cos i can create users and extensions, but no campaigns.
recin
 
Posts: 10
Joined: Fri Jun 08, 2007 5:50 am

Postby recin » Thu Jul 12, 2007 1:39 am

I solve the problem.
I delete all vicidial and astguiclient folders and download the program again. I reinstall it and now it works.
It's strange but i donwload it from the same site and now I have the version 2.0.95. :?
recin
 
Posts: 10
Joined: Fri Jun 08, 2007 5:50 am


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